04-17-2012 01:33 PM
I received an error 0xe00084c7 (listed below) for a dirty tape drive however I do not have a tape drive installed on the media server. I have an external USB drive installed. How do I resolve this error? error "0xe00084c7 - A tape read/write error has occurred. This is usually caused by dirty read/write heads in the tape drive. Clean the tape drive, and then try the job again. If the problem persists, try a different tape. You may also need to check for problems with cables, termination, or other hardware issues." Thanks in Advance
04-17-2012 05:50 PM
Check that there is nothing wrong with the connection to your USB drive which might cause read/write errors.
04-17-2012 09:44 PM
You may run B2D test tool to isolate any issues with the USB drive :
http://www.symantec.com/docs/TECH69107
Hope this help.