Hello guys,
All started that one day my backup exec 12.5 started to do following. Under the JOB SETUP tap, I have the three fields 1. Jobs/ 2. Policies/ 3. Backup Selection List. The Jobs field showes loading but nothing comes up. In addition, Under the DEVICE tap, no media tape drive is showing up.
What I did so far.
- Went over Network > Logon Accounts > verified correct credentials
- Restarted Exec Server Service > during the service restart, all jobs are appearing back BUT a error msg telling me the COMMUNICATIONS ARE DOWN WITH THE BACKUP EXEC. CHEK TO SEE IF BACKUP EXEC SERVICES ARE RUNNING ON "xxxx". Once I press ok, this popuo error disapeears and another small popup with the msg CONNETING TO MEDIA SERVER comes up. Once that popup disapeared, all JOBS are disapeared also.
I tried to run repair but a error comes up with ERROR 1719: Windows Installer Service is not accessible.
How can I fix this issue?