Error - Mount failed

[Bcipullo]

Hi,

I´m facing some problems with Veritas Backup 9.0.

Always when i insert the previous TAPE on media i recieve the message

Job ended: Friday, April 01, 2011 at 5:22:44 PM
Completed status: Canceled
Final error code: 00000000 HEX
Final error description:
Final error category: Other Errors

So, if i run a LONG erase before this job, during the day, the backup runs fine!

Settings:

- Overite Media
- FULL Backup

Windows 2003 server.

Tks

[RahulG]

If you see the job completion status the jobs is been cancelled. When you insert the tape make sure yourespond to the alert with the correct option . Also check if the insert media alert is not configured to repsond automatically to cancell.

Also keep in mind when you insert a tape in drive to run a backup job , the tape should be overwritable i.e it should not be associated with any media set which does not allow overwrite or append .

[Bcipullo]

Hi, RauhlG

Yes it is been cancelled.

Yes i respond the alert, where can i check for automatically cancell??

Tks

[pkh]

Go to Tools --> Alert Categories.