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Error: Unable to create selection list.

David_Prinzbach
Not applicable
I am receiving an error, "Unable to create selection list", when trying to restore a file in BackupExec 11d.

I followed tech notee 286488 but still get the same error.

Any insight would be greatly appreciated.
1 REPLY 1

Symantec_Empl1
Level 4
Hello David,

There are a few things that come to mind with that error message.

First is to follow the technote you referenced: http://support.veritas.com/docs/286488

Second is a possible problem with your Backup Exec database.

To test if your database is the culprit, create a new selection list with 3-4 items in it.

If you are able to save it, then it is possible that the registry entry you modified/created needs to be checked again.

It should be a DWORD named : MaxRpcDatablockSize

When entering the Value Data, make sure that the Base is set to Hexadecimal.

The data should contain only eight characters of the letter "F" ( FFFFFFFF ).

After making the change, restart your Backup Exec services.

Restarting the services can be accomplished from the Tools menu in Backup Exec, selecting Backup Exec Services.