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Error category : Server ErrorsError : e000fe30 - A communications failure has occurred.

kmbarlow
Level 2
Symantec,

I frequently get the following error when trying to backup:

Error category : Server ErrorsError : e000fe30 - A communications failure has occurred.
For additional information regarding this error refer to link V-79-57344-65072

This most recent failure is the first time I have noticed the following elaborated report; usually there is no more information than given above:

Job ended: Monday, July 20, 2009 at 9:07:09 PM
Completed status: Failed
Final error: 0xe000fe30 - A communications failure has occurred.
Final error category: Server Errors

For additional information regarding this error refer to link V-79-57344-65072

Errors
Click an error below to locate it in the job log
Backup- SERVER\SHAREPOINT V-79-57344-65072 - The database server is not responding. Backup set canceled.
V-79-57344-65072 - The database server is not responding. Backup set canceled.
V-79-57344-65072 - The database server is not responding. Backup set canceled.
V-79-57344-65072 - The database server is not responding. Backup set canceled.
V-79-57344-65072 - The database server is not responding. Backup set canceled.
V-79-57344-65072 - The database server is not responding. Backup set canceled.
V-79-57344-65072 - The connection to target system has been lost. Backup set canceled.
V-79-57344-65072 - The connection to target system has been lost. Backup set canceled.
Backup- SERVERV-79-57344-3844 - The media server was unable to connect to the Remote Agent on machine SERVER.
The media server will use the local agent to try to complete the operation.
Remote Agent not detected on \\SERVER.



Exceptions
Click an exception below to locate it in the job log
Backup- SERVER\SHAREPOINT V-79-57344-34110 - AOFO: Initialization failure on: "SERVER\MSFW". Advanced Open File Option used: No.
The network connection failed during the snapshot. Check the network, and then run the job again.
V-79-57344-34110 - AOFO: Initialization failure on: "SERVER\MICROSOFT##SSEE". Advanced Open File Option used: No.
The network connection failed during the snapshot. Check the network, and then run the job again.
V-79-57344-34110 - AOFO: Initialization failure on: "SERVER\ACT7". Advanced Open File Option used: No.
The network connection failed during the snapshot. Check the network, and then run the job again.
V-79-57344-34110 - AOFO: Initialization failure on: "Shadow?Copy?Components". Advanced Open File Option used: No.
The network connection failed during the snapshot. Check the network, and then run the job again.


I am curious as to why I get these errors.  The Backup Exce Version 12 application runs on the same machine as the tape drive is installed on.  Is there a way to resolve this?  It causes problems if it happens during one of the full backups.

Thanks.

Keith Barlow
1 REPLY 1

DominikG
Level 6
Partner Accredited
Which errors are reported in the eventlog on the Sharepoint system you are trying to backup?
And did you already follow this article?:

http://seer.entsupport.symantec.com/docs/326305.htm

If not, check this first.

best regards

Dominik