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Error install RALUS in Openfiler

Jorditrsa
Level 3

Hello,

I am trying to install RALUS from Backup Exec 2010 in Openfiler.

I have the following error in the log:

 cat /var/tmp/vxif/installralus228155742/installralus.log

VxIF::Info:: Target OS name: Linux
VxIF::Info:: Get supplimentary groups for 'root' via: /usr/bin/id -G -n root.
VxIF::Info:: Supplimentary Groups = root
VxIF::Info:: Adding group: root to Supp_Grps: root
VxIF::Info:: Adding 'root' to 'beoper' user group via: /usr/sbin/usermod -G root                         ,beoper root.
VxIF::Info:: Results: .
VxIF::Info:: _ralus_add_root_to_beopergrp result: 1
VxIF::Info:: Entering RALUSCommon::_ralus_check_for_beoper_group
VxIF::Info:: Target OS name: Linux
VxIF::Info:: Search for existance of 'beoper' group via: /bin/grep "beoper" /etc                         /group
VxIF::Info:: Results: beoper:x:1236:root
VxIF::Info:: 'beoper' group was found.
VxIF::Info:: 'root' for 'beoper' group was found.
VxIF::Info:: Verifying: 'beoper' created: 1.
VxIF::Info:: Verifying: 'root' member added to 'beoper': 1.
VxIF::Info:: Entering RALUSCommon::get_product_title
VxIF::Info:: Entering RALUSCommon::get_product_version
VxIF::Info:: Entering ProductHelper::get_product_packages
VxIF::Info:: Entering RALUSCommon::get_product_version
VxIF::Info:: Entering ProductHelper::get_product_packages_ordering
VxIF::Info:: Entering CPICommon::install_product_packages
VxIF::Info:: Entering CPICommon::compute_package_status
VxIF::Info:: Entering CPICommon::check_for_existing_package
VxIF::Info:: Entering CPILinux::get_instpkgvers
VxIF::Info:: /bin/rpm -q --queryformat '%{VERSION}' VRTSralus 2> /dev/null
VxIF::Info:: Exiting CPICommon::check_for_existing_package
VxIF::Info:: Exiting CPICommon::compute_package_status
VxIF::Info:: Entering CPICommon::check_for_patches
VxIF::Info:: Entering CPICommon::check_for_os_patches
VxIF::Info:: Entering CPICommon::check_for_required_os_patches
VxIF::Info:: Installing package VRTSralus 13.0.2896 on localhost.localdomain.
VxIF::Info:: Entering CPICommon::copy_files_to_target_host
VxIF::Info:: Entering CPICommon::uncompress_files_on_target_host
VxIF::Info:: Uncompressing /var/tmp/vxif/RALUS/VRTSralus/VRTSralus.tar.gz on hos                         t localhost.localdomain.
VxIF::Info:: Extracting /var/tmp/vxif/RALUS/VRTSralus/VRTSralus.tar on host loca                         lhost.localdomain.
VxIF::Info:: Entering CPICommon::pre_package_patch_install
VxIF::Info:: Entering ProductHelper::package_base_installer
VxIF::Info:: Entering CPILinux::install_native_package
VxIF::Info:: Entering CPICommon::check_for_existing_package
VxIF::Info:: Entering CPILinux::get_instpkgvers
VxIF::Info:: /bin/rpm -q --queryformat '%{VERSION}' VRTSralus 2> /dev/null
VxIF::Info:: Exiting CPICommon::check_for_existing_package
VxIF::Info:: Entering CPILinux::get_instpkgvers
VxIF::Info:: /bin/rpm -q --queryformat '%{VERSION}' VRTSralus 2> /dev/null
VxIF::Info:: Unable to add VRTSralus to localhost.localdomain
VxIF::Info:: Entering CPICommon::cleanup_temporary_directory
VxIF::Info:: Entering RALUSCommon::get_product_title
VxIF::Info:: Entering RALUSCommon::get_product_version
VxIF::Error:: Error in install_product_packages, target host == localhost.locald                         omain.
VxIF::Info:: Unable to install RALUS on all target hosts.
VxIF::Error:: Unable to install RALUS on the target systems.
[root@localhost RALUS64]# clear
[root@localhost RALUS64]# cat /var/tmp/vxif/installralus228155742/installralus.l                         og
VxIF::Info:: Local System: localhost

VxIF::Info:: Entering Installer::prompt_for_target_systems
VxIF::Info:: Entering Installer::check_system_names
VxIF::Info:: Exiting Installer::check_system_names
VxIF::Info:: Entering Installer::initial_target_systems_check
VxIF::Info:: Entering Entered Installer::validate_target_host
VxIF::Info:: Entering ProductHelper::is_os_supported
VxIF::Info:: Exiting Installer::validate_target_host rc  1
VxIF::Info:: Entering RALUSLinux::check_system_names
VxIF::Info:: Exiting Installer::initial_target_systems_check
VxIF::Info:: RALUS is not licensable.
VxIF::Info:: Entering ProductHelper::get_product_packages
VxIF::Info:: Entering ProductHelper::get_product_packages_ordering
VxIF::Info:: Entering CPICommon::check_for_required_spaces
VxIF::Info:: Entering SpaceMgr::check_for_required_spaces
VxIF::Info:: Entering SpaceMgr::calculate_required_spaces_for_product
VxIF::Info:: Entering RALUSCommon::get_product_version
VxIF::Info:: Entering ProductHelper::get_product_packages
VxIF::Info:: Entering ProductHelper::get_product_packages_ordering
VxIF::Info:: Entering SpaceMgr::calculate_required_spaces_for_product_packages
VxIF::Info:: Entering CPICommon::check_packages_on_media
VxIF::Info:: Entering CPILinux::get_native_package_file
VxIF::Info:: Entering ProductHelper::get_package_location
VxIF::Info:: Entering ProductHelper::get_package_compression_type
VxIF::Info:: Entering ProductHelper::get_package_compressed_filename
VxIF::Info:: Checking ./RALUS/rpms/Linux/VRTSralus.tar.gz on .
VxIF::Info:: Checking /ralus/RALUS64/pkgs/Linux/VRTSralus.tar.gz on .
VxIF::Info:: Entering ProductHelper::get_package_compressed_filesize
VxIF::Info:: Entering ProductHelper::get_package_location
VxIF::Info:: Entering ProductHelper::get_package_compressed_filename
VxIF::Info:: Entering SpaceMgr::calculate_required_spaces_for_product_patches
VxIF::Info:: Raising /var space by 25843 for largest copied package
VxIF::Info:: /var + 25843 = 27943
VxIF::Info:: return Available if Mounted equals /tmp
VxIF::Info:: return 5610148 if / equals /tmp
VxIF::Info:: return 245428 if /dev/shm equals /tmp
VxIF::Info:: return 257811 if /boot equals /tmp
VxIF::Info:: No /tmp volume on localhost.localdomain
VxIF::Info:: adding 1000 KB required to / = 2100
VxIF::Info:: return Available if Mounted equals /opt
VxIF::Info:: return 5610148 if / equals /opt
VxIF::Info:: return 245428 if /dev/shm equals /opt
VxIF::Info:: return 257811 if /boot equals /opt
VxIF::Info:: No /opt volume on localhost.localdomain
VxIF::Info:: adding 79000 KB required to / = 81100
VxIF::Info:: return Available if Mounted equals /usr
VxIF::Info:: return 5610148 if / equals /usr
VxIF::Info:: return 245428 if /dev/shm equals /usr
VxIF::Info:: return 257811 if /boot equals /usr
VxIF::Info:: No /usr volume on localhost.localdomain
VxIF::Info:: adding 1000 KB required to / = 82100
VxIF::Info:: return Available if Mounted equals /var
VxIF::Info:: return 5610148 if / equals /var
VxIF::Info:: return 245428 if /dev/shm equals /var
VxIF::Info:: return 257811 if /boot equals /var
VxIF::Info:: No /var volume on localhost.localdomain
VxIF::Info:: adding 27943 KB required to / = 110043
VxIF::Info:: return Available if Mounted equals /
VxIF::Info:: return 5610148 if / equals /
VxIF::Info:: / on localhost.localdomain requires 110043 KB and has 5610148 KB av                         ailable
VxIF::Info:: Exiting CPICommon::check_for_required_spaces
VxIF::Info:: Installing RALUS on localhost.localdomain...

VxIF::Info:: Entering RALUSLinux::pre_product_install
VxIF::Info:: Entering RALUSLinux::_ralus_linux_shutdown_ralus
VxIF::Info:: Default init script path set to: /etc/rc.d/init.d
VxIF::Info:: Entering RALUSLinux::_ralus_linux_check_prerequisites
VxIF::Info:: Default search path for libstdc++.so.5 library: /usr/lib64/libstdc+                         +.so.5
VxIF::Error:: ERROR (V-225-261): Prerequisite Warning - libstdc++.so.5 missing.
VxIF::Info:: Entering RALUSCommon::pre_product_install
VxIF::Info:: Entering RALUSCommon::_ralus_is_root_user
VxIF::Info:: Target OS name: Linux
VxIF::Info:: Checking for 'root' user during install via: /usr/bin/id -un.
VxIF::Info:: Results: root.
VxIF::Info:: Entering RALUSCommon::_ralus_is_BELS_installed
VxIF::Info:: Target OS name: Linux
VxIF::Info:: Entering RALUSCommon::_ralus_is_port_10000_in_use
VxIF::Info:: Target OS name: Linux
VxIF::Info:: Check for Port 10000 on Target Server using: /bin/netstat -an | gre                         p :10000
VxIF::Info:: Entering RALUSCommon::_ralus_migrate_MediaServers
VxIF::Info:: Target OS name: Linux
VxIF::Info:: Entering RALUSCommon::_ralus_create_beoper_group
VxIF::Info:: Entering RALUSCommon::_ralus_check_for_NIS
VxIF::Info:: Target OS name: Linux
VxIF::Info:: Check for NIS on Target Server using: /usr/bin/ypwhich 2>&1
VxIF::Info:: Results: ypwhich: can't get local yp domain: Local domain name not                          set
VxIF::Info:: System does NOT use NIS Server.
VxIF::Info:: Entering RALUSCommon::_ralus_check_for_beoper_group
VxIF::Info:: Target OS name: Linux
VxIF::Info:: Search for existance of 'beoper' group via: /bin/grep "beoper" /etc                         /group
VxIF::Info:: Results:
VxIF::Info:: Target OS name: Linux
VxIF::Info:: Setting 'beoper' with specific group ID of '0'.
VxIF::Info:: Entering RALUSCommon::_ralus_check_for_beoper_group
VxIF::Info:: Target OS name: Linux
VxIF::Info:: Search for existance of 'beoper' group via: /bin/grep "beoper" /etc                         /group
VxIF::Info:: Results: beoper:x:1236:
VxIF::Info:: 'beoper' group was found.
VxIF::Info:: Verifying: 'beoper' created: 1.
VxIF::Info:: Verifying: 'root' member added to 'beoper': 0.
VxIF::Info:: Entering RALUSCommon::_ralus_add_root_to_beopergrp
VxIF::Info:: Target OS name: Linux
VxIF::Info:: Get supplimentary groups for 'root' via: /usr/bin/id -G -n root.
VxIF::Info:: Supplimentary Groups = root
VxIF::Info:: Adding group: root to Supp_Grps: root
VxIF::Info:: Adding 'root' to 'beoper' user group via: /usr/sbin/usermod -G root                         ,beoper root.
VxIF::Info:: Results: .
VxIF::Info:: _ralus_add_root_to_beopergrp result: 1
VxIF::Info:: Entering RALUSCommon::_ralus_check_for_beoper_group
VxIF::Info:: Target OS name: Linux
VxIF::Info:: Search for existance of 'beoper' group via: /bin/grep "beoper" /etc                         /group
VxIF::Info:: Results: beoper:x:1236:root
VxIF::Info:: 'beoper' group was found.
VxIF::Info:: 'root' for 'beoper' group was found.
VxIF::Info:: Verifying: 'beoper' created: 1.
VxIF::Info:: Verifying: 'root' member added to 'beoper': 1.
VxIF::Info:: Entering RALUSCommon::get_product_title
VxIF::Info:: Entering RALUSCommon::get_product_version
VxIF::Info:: Entering ProductHelper::get_product_packages
VxIF::Info:: Entering RALUSCommon::get_product_version
VxIF::Info:: Entering ProductHelper::get_product_packages_ordering
VxIF::Info:: Entering CPICommon::install_product_packages
VxIF::Info:: Entering CPICommon::compute_package_status
VxIF::Info:: Entering CPICommon::check_for_existing_package
VxIF::Info:: Entering CPILinux::get_instpkgvers
VxIF::Info:: /bin/rpm -q --queryformat '%{VERSION}' VRTSralus 2> /dev/null
VxIF::Info:: Exiting CPICommon::check_for_existing_package
VxIF::Info:: Exiting CPICommon::compute_package_status
VxIF::Info:: Entering CPICommon::check_for_patches
VxIF::Info:: Entering CPICommon::check_for_os_patches
VxIF::Info:: Entering CPICommon::check_for_required_os_patches
VxIF::Info:: Installing package VRTSralus 13.0.2896 on localhost.localdomain.
VxIF::Info:: Entering CPICommon::copy_files_to_target_host
VxIF::Info:: Entering CPICommon::uncompress_files_on_target_host
VxIF::Info:: Uncompressing /var/tmp/vxif/RALUS/VRTSralus/VRTSralus.tar.gz on hos                         t localhost.localdomain.
VxIF::Info:: Extracting /var/tmp/vxif/RALUS/VRTSralus/VRTSralus.tar on host loca                         lhost.localdomain.
VxIF::Info:: Entering CPICommon::pre_package_patch_install
VxIF::Info:: Entering ProductHelper::package_base_installer
VxIF::Info:: Entering CPILinux::install_native_package
VxIF::Info:: Entering CPICommon::check_for_existing_package
VxIF::Info:: Entering CPILinux::get_instpkgvers
VxIF::Info:: /bin/rpm -q --queryformat '%{VERSION}' VRTSralus 2> /dev/null
VxIF::Info:: Exiting CPICommon::check_for_existing_package
VxIF::Info:: Entering CPILinux::get_instpkgvers
VxIF::Info:: /bin/rpm -q --queryformat '%{VERSION}' VRTSralus 2> /dev/null
VxIF::Info:: Unable to add VRTSralus to localhost.localdomain
VxIF::Info:: Entering CPICommon::cleanup_temporary_directory
VxIF::Info:: Entering RALUSCommon::get_product_title
VxIF::Info:: Entering RALUSCommon::get_product_version
VxIF::Error:: Error in install_product_packages, target host == localhost.locald                         omain.
VxIF::Info:: Unable to install RALUS on all target hosts.
VxIF::Error:: Unable to install RALUS on the target systems.

Can someone help me?

RALUS is incompatible with openfiler? Some solution?

Thanks!!!

2 REPLIES 2

ZeRoC00L
Level 6
Partner Accredited

Check the SCL of BE2010, if openfiler is not listed it is not supported by Symantec.

http://www.symantec.com/business/support/index?page=content&id=TECH137682

Keshav_Pathak
Level 2
Employee

Openfiler is not supported with Backup Exec 2010/2012 for RALUS. Following is the link to latest SCL of Backup Exec 2012.

http://www.symantec.com/business/support/index?page=content&id=TECH175581