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Error on backup for one folder

We have a customer who dioes Backuo to disk the last 2 backps have failed with tis error.

BackupV-79-57344-65055 - AOFO: Initialization failure on: "Search instance\Index files 1 (GRANITE-SBS11\c1253243-800f-46da-8751-07d5358a72a4)". Advanced Open File Option used: No.

Snapshot provider error (0xE000FE1F): The device cannot be found.

 

The location is 

C: Program Files Common Files Microsoft Shared Web Server Extensions 14 Data Applications c1253243-800f-46da-8751-07d5358a72a4

 

Any insight is greatly appreciated.