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Error reading file data. Media Mount Failed.

Greg_Stachura
Not applicable
I am running Windows 2003 server with SP 1 and Veritas 9.1 4196. I updated to SP 2 for Veritas to try and solve this problem, yet I am still have problems.
When ever I back up one of my servers the Job hangs and I get an error:

Error reading file data.
Error reading file data.
Media Mount Failed.

I have to cancel the job. Also the tape pops out of the drive even before I cancel the job. It worked in the past, however it stopped working functioning right and started with an error:
a00084f8 - The network connection to the Backup Exec Remote Agent has been lost. Please check for network errors.

Or

a00081d9 - The Backup Exec job engine system service is not responding.

I am not backing up an exchange server, just a server used to store a home directory of users. It does not stop at the same file each time or the same directory.
Any Ideas?
1 REPLY 1

Amruta_Purandar
Level 6
Heelo,

For the error a00084f8 refer the following technotes.
Title:
"User canceled a Physical Volume Library operation" (a000810f HEX or e000810f HEX) is reported in the backup job log when attempting to run a backup operation.
http://support.veritas.com/docs/246967

Title:
"A timeout occurred waiting for data from the agent during operation shutdown" or "The network connection to the Backup Exec Remote Agent has been lost. Check for network errors" (a00084f8 HEX or e00084f8 HEX) is reported during a backup operation.
http://support.veritas.com/docs/258159

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