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Errors when backing up with Backup Exec 12.5 + VMWare Agent or with VCB

Mark_Valpreda
Level 5

ESX 3i Update 3 server

VI Client 2.5 is installed

VCB 1.0.3 is installed

Backup Exec 12.5 + Trial of VMWare Agent installed

 

Backup configured to use

NBD Transport mode

Use VCB compact for VMDX files (checked)

Use GRT (unchecked)

Delete any existing VCB snapshots (unchecked)

Split into multiple 2GB files

Use the local media server as the VCB proxy

 

Getting the following errors:

 

Backup Exec 12.5 Logs:
Job ended: Wednesday, November 19, 2008 at 4:22:31 PM
Completed status: Failed
Final error: 0xe000954c - An error occurred while running the VMware 'vcbMounter' command to back up a virtual machine. See the job log for details.
Final error category: Resource Errors
For additional information regarding this error refer to link V-79-57344-38220

Backup- VMVCB::\\192.168.1.6\VCGuestVm\(DC)ha-datacenter(DC)\vm\Windows2000 V-79-57344-38220 - Backup of the virtual machine 'Windows2000' failed. VMware VCB framework reported the following error
Error: Unknown transport mode (nas/cos)

VCB logs
vcbMounter -h 192.168.1.6 -u root -p XXXX -a ipaddr:192.168.1.110 -r c:\backup\test -t fullvm -m san -L 6
2008-11-19 16:24:40.706 'App' 6576 info Current working directory: C:\Program Files\VMware\VMware Consolidated Backup Framework
2008-11-19 16:24:40.706 'BaseLibs' 6576 info HOSTINFO: Seeing Intel CPU, numCoresPerCPU 1 numThreadsPerCore 2.
2008-11-19 16:24:40.721 'BaseLibs' 6576 info HOSTINFO: This machine has 1 physical CPUS, 1 total cores, and 2 logical CPUs.
2008-11-19 16:24:40.752 'vcbMounter' 6576 trivia Initializing SSL context
2008-11-19 16:24:40.768 'BaseLibs' 6576 info Using system libcrypto, version 90703F
2008-11-19 16:24:41.221 'App' 6576 info Vmacore::InitSSL: doVersionCheck = true, handshakeTimeoutUs = 120000000
2008-11-19 16:24:41.237 'vcbMounter' 6576 info Connecting to host 192.168.1.6 on port 902
2008-11-19 16:24:41.518 'vcbMounter' 6576 verbose Connected to stream: class Vmacore::Ssl::SSLStreamImpl:01884FE0
2008-11-19 16:24:41.534 'BaseLibs' 3068 warning Vmdb_Unset Unsetting unknown path: /vmomi/
2008-11-19 16:24:41.659 'vcbMounter' 6576 info Authenticating user root
2008-11-19 16:24:41.706 'vcbMounter' 6576 info Logged in!
2008-11-19 16:24:41.706 'vcbMounter' 6576 info Performing SearchIndex find.
2008-11-19 16:24:41.752 'vcbMounter' 6576 info Attempting index search.
2008-11-19 16:24:41.752 'vcbMounter' 6576 info Found VM using index search.
2008-11-19 16:24:41.752 'vcbMounter' 6576 info Got VM MoRef
2008-11-19 16:24:41.752 'vcbMounter' 6576 info Got access method
2008-11-19 16:24:41.768 'vcbMounter' 6576 info Got coordinator object
2008-11-19 16:24:41.768 'vcbMounter' 6576 info Attempting data access.
2008-11-19 16:24:41.784 'vcbMounter' 6576 info No snapshot info for this VM, nothing to do.
2008-11-19 16:24:41.784 'vcbMounter' 6576 info Creating snapshot
2008-11-19 16:24:41.831 'App' 6576 verbose ============BEGIN FAILED METHOD CALL DUMP============
2008-11-19 16:24:41.846 'App' 6576 verbose Invoking createSnapshot on vim.VirtualMachine:64
2008-11-19 16:24:41.846 'App' 6576 verbose Arg name:"VCB-BACKUP"
2008-11-19 16:24:41.862 'App' 6576 verbose Arg description: "Automatically created by VCB Framework on host Hades at Thu Nov 20 00:24:41 2008 (UTC)."
2008-11-19 16:24:41.877 'App' 6576 verbose Arg memory: false
2008-11-19 16:24:41.877 'App' 6576 verbose Arg quiesce: true
2008-11-19 16:24:41.893 'App' 6576 verbose Fault has an empty message
2008-11-19 16:24:41.893 'App' 6576 verbose =============END FAILED METHOD CALL DUMP=============
2008-11-19 16:24:41.909 'vcbMounter' 6576 error Error: Invalid type.
2008-11-19 16:24:41.909 'vcbMounter' 6576 error An error occurred, cleaning up...
2008-11-19 16:24:41.909 'vcbMounter' 6576 verbose Shutting down VMDB service...
2008-11-19 16:24:41.924 'vcbMounter' 6576 verbose Unregistering callback...
2008-11-19 16:24:41.924 'vcbMounter' 6576 verbose ...done

Help? :)

Message Edited by Mark Valpreda on 11-19-2008 04:51 PM
1 ACCEPTED SOLUTION

Accepted Solutions

Mark_Valpreda
Level 5

I had the wrong version of VCB. Got it to the right version and it's working now.

 

I was using 1.0.3, needs to be 1.5.

View solution in original post

3 REPLIES 3

Steve_W_
Level 6
Employee Accredited

Please open a case with Backup Exec support for assistance with this error. 

Mark_Valpreda
Level 5
I'd be more than happy to, but we don't have a support contract. Or can I open a case without a support contract?

Mark_Valpreda
Level 5

I had the wrong version of VCB. Got it to the right version and it's working now.

 

I was using 1.0.3, needs to be 1.5.