Event Error on Server Startup

[Maher_El_Faissa]

Greetings,

Every time I restart my Windows 2000 Advanced server, I get the following event error:

Event Type:Error
Event Source:Removable Storage Service
Event Category:None
Event ID:17
Date:11/6/2005
Time:4:24:28 PM
User:N/A
Computer:DENNIS
Description:
RSM cannot manage library Tape0. It encountered an unspecified error. This can be caused by a number of problems including, but not limited to, database corruption, failure communicating with the library, or insufficient system resources.


Then I get the following warning:

Event Type:Warning
Event Source:halfinchVRTS
Event Category:None
Event ID:54
Date:11/6/2005
Time:4:29:57 PM
User:N/A
Computer:DENNIS
Description:
An Io Request to the device \Device\Tape0 did not complete or canceled within the specific timeout. This can occur if the device driver does not set a cancel routine for a given IO request packet.
Data:
0000: 00000000 00620001 00000000 80040036
0010: 00000000 00000000 00000000 00000000
0020: 00000000 00000000


Kindly advise...
Thanks,
Maher

[ray_littlefie1]

recommend you disable the Removable Storage Service, it appears to be conflicting with backup exec.

http://support.veritas.com/docs/231679

[priya_khire]

Hello,

Does the problem with the Removable Storage Service persist? Did you try out the steps suggested in the previous reply?

If the issue persists, revert with following details:
- What device are you using?
- Are you using Veritas drivers?

Do update the drivers, firmware for the device and verify the results.

Note : If we do not receive your reply within two business days, this post would be marked ‘assumed answered’ and would be moved to ‘answered questions’ pool.

Regards.