10-09-2010 01:05 AM
My exchage backup sudenly stoped and i had below error
''Completed status: Failed
Final error: 0xe000fe30 - A communications failure has occurred.
Final error category: Server Errors
I updated the BE restarted Information store, be agent services as well, also reinstalled the agent agin and restarted the server.
After now the backup job is shows active but is is not counting any bytes(please the attached screen shot), and the job is not gating fail aslo
i mean the job shows active 24/7
Please help me someone
Thank you- Faisal
10-09-2010 01:18 AM
Does it ever finish the backup ?
Ah, you edited your post, first I saw only the attachment.
Does your media-server has multiple NICs?
I have seen issues like this where the Media server had multiple NICs, the job had to be changed to select any available network, select any available protocol.
10-09-2010 01:42 AM
Yes It has Multible NIC but all of them disabled,
alredy selected any available network, select any available protocol
10-09-2010 01:44 AM
10-09-2010 01:46 AM
Then Refer this KB
http://www.symantec.com/business/support/index?page=content&id=TECH71227
10-09-2010 02:30 AM
Network is good, and FYI- If i creat a new job and select files from same exchage server(Folders anf file ) except information store, the job is successfully completing.
If i select inforamation store then only i have problem
10-09-2010 02:52 AM
The KB is for below 12.5 version check if the similar issue
http://www.symantec.com/business/support/index?page=content&id=TECH68770
10-11-2010 07:42 AM
Did you create and run a new job?
may be the job is damaged.
10-12-2010 05:46 AM
Faisal has it resolved your issue?
10-13-2010 01:01 PM
I created many time new jobs doent work, and now i found something, when i click shadow copy component getting a error says, failure occured accesing the writer metadata, please see the screen shot
10-13-2010 01:01 PM
10-13-2010 10:24 PM
IPV6 is unchecked in the selected NIC card
10-13-2010 10:28 PM
change the job-options for network: with the specific LAN-NIC and IPv4 as protocol.
Restart the job again it should work