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Exchange 2003 Information Store - Device cannot be found.

Mllseatown
Not applicable
V-79-57344-34110 - AOFO: Initialization failure on: "\\<BackUpServer>\Microsoft Information Store\Fi...
Snapshot provider error (0xE000FE1F): The device cannot be found.
Check the Windows Event Viewer for details.

Interesting situation.

Backup Exec 11d
SP1 applied
Hotfix 17-22 applied
Windows 2003 Server SP2

Connecting to an Exchange 2003 Enterprise Information Store on Windows 2003 SP2 via remote agent.

Full backups of Exchange information store was working perfectly for over 1 week. Out of the blue, the job started to fail with the above error.
Going into the resource selection showed that the Information Store was no longer present under the Server resource selection list.
Rebooted both machines twice and information store reappeared as a selection and allowed a manual job to be ran, which ended successfully.

The next scheduled job ran last night to complete a backup and the exact same error occured with the information store not showinfg as a selection again.


All licensing is in place for Exchange.
Connectivity and authentication for all jobs is successful.

Any ideas?

Thanks for your time!!

Mike

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