Exchange BackUp Issue

[Dishant]

I'm backing up Exchange servers which is in DAG.

I've created two policies one called as Exchange-Mon,Wed,Fri and Exchange-Tue,Thu,Sat

The policy that ran yesterday Exchange-Mon,Wed,Fri failed with the error

" Final error: 0xe0000397 - Cannot extract mailbox messages from the Exchange backup. Review the job log for more information.
Final error category: Resource Errors

For additional information regarding this error refer to link V-79-57344-919 "

But the policy which was supposed to run today for the same Exchange server Exchange-Tue,Thu,Sat was succsessful today.

Would like to know why the backup failed for the Exchange-Mon,Wed,Fri policy. I'm searching the error but I'm not getting relevant technotes.

[Dev_T]

Please upload the entire job logs

[CraigV]

Hi Dishant,

Are there any maintenance tasks running on the days your backup fails? Any AV scans, or Exchange tasks for example?

The TN below specifically references an AV scanning a specific folder, so you might want to check it out...

http://www.symantec.com/business/support/index?page=content&id=TECH128115

Thanks!

[ZeRoC00L]

Check if there are differences between the two jobs.
You can create a copy of the working job, and then modify it to run on the other days and rename it.