Exchange Backup

[Andrew_Biggs]

We have just installed Symantec Mail Security and since then are unable to complete a backup inc Exchange Items -

We get the following errors

Access denied to file david Top of Information StoreInboxread it immediately.

Database or database element is corrupt

Under Expections it look like this
Backup - \\WOODLINK01\Microsoft Exchange Mailboxes The item \\WOODLINK01\Microsoft Exchange Mailboxes\david Top of Information StoreBT- MicrosoftŒ〰〰〰〰摢㤳ぢ㤰戵つ昷愴ち愳㠵愷㌶㕥㈶㘵㜰〰挳㈷昹扢㤲㜲戲㤴〸㜷㜲㤳㌵捥慢ぢ〰〰㈰㔳〰搷〰〰挳㈷昹扢㤲㜲戲㤴〸㜷㜲㤳㌵捥慢ぢ〰〰㈰㘳㉦㐱〰〰Notify about your e-mail account utilization. in use - skipped.
The item \\WOODLINK01\Microsoft Exchange Mailboxes\david Top of Information StoreBT- MicrosoftŒ〰〰〰〰摢㤳ぢ㤰戵つ昷愴ち愳㠵愷㌶㕥㈶㘵㜰〰挳㈷昹扢㤲㜲戲㤴〸㜷㜲㤳㌵捥慢ぢ〰〰㈰㔳〰搷〰〰挳㈷昹扢㤲㜲戲㤴〸㜷㜲㤳㌵捥慢ぢ〰〰㈰㘳㉦㈱〰〰Important notify about your e-mail account. in use - skipped.
The item \\WOODLINK01\Microsoft Exchange Mailboxes\david Top of Information StoreBT- MicrosoftŒ〰〰〰〰摢㤳ぢ㤰戵つ昷愴ち愳㠵愷㌶㕥㈶㘵㜰〰挳㈷昹扢㤲㜲戲㤴〸㜷㜲㤳㌵捥慢ぢ〰〰㈰㔳〰搷〰〰挳㈷昹扢㤲㜲戲㤴〸㜷㜲㤳㌵捥慢ぢ〰〰㈰㘳㉦㠱〰〰Forum notify in use - skipped.


If we turn of mail security the backup is fine. We have scanned mailbox for virus all ok

PS> i have a full log file backup if needed

Using Veritas for Windows Server Version 9.1 REV 4691

Kindest Regards

Andrew Biggs

[shweta_rege]

Hello,


- Kindly refer the following Documents:


"The Backup Exec data store encountered a problem during the operation. See the job log for details." (a000fea9 HEX or e000fea9 HEX) is reported in a failed backup job log or "Database or database element is corrupt" (a000fea9 HEX or e000fea9 HEX) is reported when backing up the Microsoft Exchange Information Store.


http://support.veritas.com/docs/269156


Best practices when using Symantec Mail Security and Backup Exec for Windows Servers


http://support.veritas.com/docs/275013


******************************************************************
*****************************************************************

Note : If we do not receive your reply within two business days, this post would be marked �assumed answered� and would be moved to �answered questions� pool.


Thanks.