02-19-2014 11:55 AM
My exchange backups are failing with the following error:
Final error: 0xe0001211 - The volume that is used for the staging location must be a writable NTFS volume that is local to the Backup Exec Server. Also, the volume must have the same sectore size as the volume from which the exhcange log files were backed up. See the job log for details. Final error category: Resource Errors.
I did come across the article on the Symantec site for this particular error, but its not that helpful what so ever. I did make sure that the Temp folder is not hidden on the drive of the media server and it has more than enough space. I'm not using AOF and using GRT. Any suggestions would be apprecaited. Thank you
Solved! Go to Solution.
02-21-2014 12:50 PM
I went ahead and changed the volume and ran the job. It finished successfully. Will continue to monitor and let you guys know. Thank you for the replies.
02-19-2014 02:37 PM
Hello,
Verify that you have all the necessary requirements to backup Exchange per the following tech document –“ http://www.symantec.com/docs/HOWTO24128”.
On both the Backup Exec server and the Exchange server run the following command in command prompt “fsutil fsinfo ntfsinfo (Drive Letter)” for example fsutil fsinfo ntfsinfo c:.
Check the Bytes Per Sector to see if they match on the staging location on the Backup Exec server and the volume on Exchange server were the Exchange databases/ Exchange log files reside.
02-20-2014 05:04 AM
Hello,
Thank you for the reply. Everything as far as having the ability to backup an exchange server is set properly within backupexec as I have two exchange servers and the other exchange server is backing up fine. I also ran that command that you suggested on both volumes of the media server and exchange server and they both match.
02-20-2014 05:20 AM
...have you tried to recreate the backup job for the Exchange server giving you this error?
Thanks!
02-20-2014 05:26 AM
Thank you for the reply,
This is actually a new server that I just built so the job is new. It was happening on my older server, but it fixed itself. On the new server since setting it up it has not run a good back up at all. I did watch it for some time and the job makes it all the way through completetion but craps out on the verify when its finished.
02-21-2014 11:10 AM
Does this issue happen if you change the temporary GRT staging location to another volume?
You can find and change the temporary GRT staging location setting in the following locations;
Backup Exec 2012-Backup Exec Button -> Configuration and Settings -> Backup Exec Settings->Granular Recovery Technology
Backup Exec 2010- Tools -> Options ->Job Defaults ->Backup/Restore.
02-21-2014 11:21 AM
I have not tried a different volume, but have thought about it. I'm testing another run of the job now to see if it will go through. I will then try moving the staging location to a seperate volume to see if that resolves the issue. I'll let you know how it goes.
02-21-2014 12:50 PM
I went ahead and changed the volume and ran the job. It finished successfully. Will continue to monitor and let you guys know. Thank you for the replies.