we are running symantec exec backup 2010 R2 on Windows 2008 R2 64 bit Standard, trying to restore mail box from tape.
the data base shows but i cannot extract the data base particular tape.
opening in other tapes.
picture attached for reference.
You can follow my article below on how to duplicate to disk manually:
You should also consider an upgrade to BE 2010 R3 with SP3 as this is a free upgrade. You use your current licenses, and BE 2010 R3 fixed a number of issues with previous versions.