Exchange Mail Box Restore

[Ramesh-TP]

hi,

we are running symantec exec backup 2010 R2 on Windows 2008 R2 64 bit Standard, trying to restore mail box from tape.

the data base shows but i cannot extract the data base particular tape.

opening in other tapes.

picture attached for reference.

Regards

Ramesh TP

[VJware]

Have you tried to re-inventory & catalog this particular tape ?

You may consider duplicating the backup sets from tape to disk & recheck the restore selections.

[CraigV]

Hi,

You can follow my article below on how to duplicate to disk manually:

https://www-secure.symantec.com/connect/articles/restoring-exchange-or-individual-mailboxesitems-using-backup-exec-howto

You should also consider an upgrade to BE 2010 R3 with SP3 as this is a free upgrade. You use your current licenses, and BE 2010 R3 fixed a number of issues with previous versions.

Thanks!

[pkh]

You can download BE 2010 R3 SP3 here

http://www.symantec.com/docs/TECH203157

[MusSeth]

To isolate the issue as suggested please perform the steps suggested by vjware and pkh using the new catalogs folder.. I.e. create a folder with name catalogs on root of c:\ drive and than change the location of catalogs from tools | options | catalog And change the path to new one restart the services and than perform the above mentioned steps...