Hi Janne,
The way it works is as follows:
* The Exchange agent is loaded as a license on your BEWS media server. This allows the server to see any Exchange instances on a server once the remote agent is installed. (This would be the same as the agents for SQL, Lotus Notes etc). It basically enables that capability to backup Exchange.
* The Remote Agent for Windows is installed on a server that you want to back up. If that server has Exchange installed and running on it, the license you loaded above allows that instance to be seen. All you would see here is that the RAWS agent is installed...NOTHING indicating an agent for Exchange.
* When setting up a backup selection list, you enter a server's IP address/name etc., and when browsing the server, you would be able to see the Exchange instance, and then select it.
So, your selection list would be able to see the Exchange instance if the license is loaded on your media server...is this the case? Can you see Exchange?
There should be a setting to allow the RAWS agent to automatically open up when logging on...not too sure on your version of BEWS, but it does show that on BEWS 11D and later.
Laters!