Exchange backups run once (and that's it) after reboot

[IHeartBackups]

Hi,

So I'm having the issue that seems to be well-documented here (http://www.symantec.com/business/support/index?page=content&id=TECH125176) in which the Exchange backup fails due to some VSS problem.  I checked out the Microsoft KB article (http://support.microsoft.com/kb/930800) which suggests dismounting the store or rebooting every time this happens. 

As I troll the forums, it looks like most people have this error every once in a while, and so a reboot or dismount/mount of the database is no big deal.  However, I have this error EVERY time Exchange backups run.  So that would mean setting up some kind of script to unmount/dismount the databases (or reboot the server) every night. 

Does anybody have any other workarounds or solutions to recommend?  I am all ears and would really appreciate it!

Thanks,

Brian

[Donald_Eady · Accepted solution]

VSS writer failure is a microsoft issue more so than a B.E. issue. Though Backup Exec uses Microsoft writers for the snap when backing up databases, the writers themselves are managed and troubleshot by/with Windows/Microsoft

[Katharine_Smith]

I read many blogs and article regarding Exchange backup recovery and conversion in which I found 2 of them very helpful for Exchange user

http://gallery.technet.microsoft.com/Exchange-BKF-to-PST-e5808433

http://gallery.technet.microsoft.com/Recover-Folder-Exchange-6b7696f8