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Exchange db backup goes fine but restore shows empty arc/db

Mango1987
Level 0

Hi,

I am having problems restoring emails using the restore function.The backup of the email server goes perfect and all databases are backed up, when i check the disk and catalog i see all databases are backed up however i cannot browse the selection.

However when i try to restore emails or email folders it doesnt show anything when i expand the database, it just waits and gives a Error 95.

I remember having this issue in the past which was solved by a hotfix (cant remember for sure) however i already installed the patches and hotfixes.

Can anyone tell me what i can do? No correct exchange backup can be a big problem.

1 REPLY 1

weibin
Moderator
Moderator

Hi,

Please try it as article.100008962:
https://www.veritas.com/support/en_US/article.100008962.html

If it does not work, you may need a formal support case to solve.
Please visit the following portal to open a support case from web, https://my.veritas.com
Else you may even call the support number to open the support case via phone, pick up the country from where you are calling from the drop down:
https://www.veritas.com/support/en_US/contact-us.html

 

Best Regards,