12-14-2012 01:23 PM
Hi,
Anyone help me on this issue.
I need to restore mail box from exchange server with Backup exec 2010, its getting fails with below error.
I checked port 10000 with remote agent, its opened and I reinstalled remote agent on exchange server from Backup Exec media server and again getting same error.
Restoration-srv-exchange01.vitaberry.localRemote Agent not detected on srv-exchange01.vitaberry.local.
RestauraciónV-79-57344-3844 - The media server could not connect to the remote agent on the computer srv-exchange01.vitaberry.local.
Restoration-srv-exchange01.vitaberry.localV-79-57344-3844 - The media server could not connect to the remote agent on the computer srv-exchange01.vitaberry.local.
Thanks in Advanced
Solved! Go to Solution.
12-17-2012 08:35 AM
yes, I can telnet 10000
Issue got resolved, its due to Backup Exec credentials.
Now, its working fine.
Thank you...
12-14-2012 05:04 PM
Do you have multiple NIC's on either machines? Go to the Network & Security section of the job and choose a particular NIC and IPv4
12-17-2012 04:31 AM
Thanks..
Let me check...
12-17-2012 05:17 AM
Ping reply's are ok I presume?
12-17-2012 05:39 AM
yes, its ping
Backup is running fine for this Exchange server.
Only restore is getting fail with below error.
The job failed with the following error: Could not connect to the media server to the remote computer. Maybe the remote computer is not running Backup Exec
Note : I tried to add Exchange server name and ip address entry in Backup Exec 2010 media server´s hosts file, but still its getting same error.
Thanks.
12-17-2012 05:41 AM
Environment Information :
OS : Windows 2008
Backup Exc 2010
Exchange Server 2007
12-17-2012 08:33 AM
Is there a firewall in between? Can you telnet on port 10000?
12-17-2012 08:35 AM
yes, I can telnet 10000
Issue got resolved, its due to Backup Exec credentials.
Now, its working fine.
Thank you...
12-17-2012 09:28 PM
Hi,
This issue has been solved easily and thanks to NBU_13 for recommending a good solution but if in future if there is a similar problem of backup restore from the Symantec Backup then you can go in for any third party tools.
Thanks.