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Exchange sever Mailbox backup error

alandavid
Level 4
I'm running veritas 8.6 on one of our Exchangeserver. Cannot backup an individual mailbox, comes up with an error directory not found. its content's log print is as follows

======================================================================
Job server: EXCHANGEBOX
Job name: Backup 0028
Job started: Saturday, December 26, 2009 at 8:41:08 AM
Job type: Backup
Job Log: BEX12.txt
======================================================================

Drive and media information from media mount:
Robotic Library Name:
Drive Name: BNCHMARK 1
Slot: 0
Media GUID: {0E739C9B-FDF6-42C8-939D-3F3CD2054EEE}
Media Label: Saturday One
Overwrite Protection Time Left: None
Append Time Left: 1 Hour
Targeted Media Set Name: Media Set 1

======================================================================
Job Operation - Backup
Media operation - overwrite.
Software compression enabled.
======================================================================

Media Name: "Media created 12/26/09 08:41:09 AM"
Backup of "\\EXCHANGEBOX\Microsoft Exchange Mailboxes "
Backup set #1 on storage media #1
Backup set description: "Backup 0028"
Backup Type: FULL - Back Up Files - Reset Archive Bit
Backup started on 12/26/09 at 8:41:24 AM.
Access denied to directory ?.
^ ^ ^ ^ ^
Directory not found. Can not backup directory ?Dilip Dabrai [dilipdabrai] and its subdirectories.

Backup completed on 12/26/09 at 8:41:31 AM.
1 item was skipped.
Processed 0 bytes in  7 seconds.
Throughput rate:  0.0 MB/min
----------------------------------------------------------------------

======================================================================
Job ended: Saturday, December 26, 2009 at 8:41:33 AM
Job completion status: Failed
======================================================================

Backing up this mailbox is very much important.
Please can anybody help

Thanks

Alan
1 ACCEPTED SOLUTION

Accepted Solutions

Marksw
Level 5
What version of exchange server are you running and on what server ?
Make sure that the user account mapped with mailbox dilipdabrai exists in your AD.
 
Mark
 

View solution in original post

2 REPLIES 2

Marksw
Level 5
What version of exchange server are you running and on what server ?
Make sure that the user account mapped with mailbox dilipdabrai exists in your AD.
 
Mark
 

alandavid
Level 4
Hi Mark,

That's what has happened. The person who is the owner of the above mentioned mailbox resigned from the business few days back and one of our executive IT guy has deleted his user ID on management's urgent request. Thanks for your quick reply.

Alan