Exclamation mark

[Shahin123]

Hi,

We have BE 2010 R2 and we have install Agents on 5 servers, 2 of these servers showing a yellow triangle with exclamation mark on them, saying that we can still backup these 2 servers. we didnot have this exclamation mark before, and nothing has been changed both on the media server or on the agent side. Any idea what it means?

[AmolB]

Refer to BE 2010 Icons Glossary

http://www.symantec.com/docs/TECH124379

Exclamation mark indicates that there are some warning alerts for the resource. Refer to Pg#17 of 

the PDF.

[Shahin123]

Hi Amol,

Thanks as always for the replay,

OK it is goed to know what this exclmation mark means, but Where can I find the warnings messages?

Thanks

[AmolB]

Check the Alerts tab in BE console.

[Colin_Weaver · Accepted solution]

The exclamation mark in that location can mean that agent publishing stopped working at least 24 hours ago. if you leave it like that for another 13 days then the server will disappear from that particular view. Agent publishing is basically a form of status polling from the remote agent to the media server which is done over TCP/IP port 6101. You can check to see if it is enabled against your media server by going to the remote system and running the Remote Agent utility (vxmon.exe)

If it is not working and appears to be configuired to send to your media server then it might be as simple as you have changed a firewall rule to block to port 6101 or the agent trust has expred and you need to renew it.

You can check the publishing and tombstoning status of every remote agent by running bediag (Backup Exec Diagnostics) on the media srever and looking in the "Agents seen by" section of the resulting log.

[Shahin123]

Thanks for the update,

Isuue is has been solved by itself.

Thanks