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Failed to access Microsoft Exchange Mailboxes

harjinder_singh
Level 3

‎05-14-2008 07:07 AM

Hi,
 
I have this serious problem.I cannot backup my individual mailboxes or messages.I want this option so that i can restore individual messages and not only the backup of information store.
 
As soon as i select the Microsoft exchange mailboxes in the selection list of my mail server i get the following message:
 
Failed to access Microsoft Exchange Mailboxes.
Logon account: System Logon Account
Access is denied.
 
The account is the administrator of the  network .It has rights of domain admins/ enterprise admin and exchange admin as well.I dont think rights is an issue.But i am getting access denied message.
 
Pls help
 
thanks
 
Harry
 
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1 REPLY 1

Ken_Putnam
Level 6

‎05-14-2008 09:29 AM

If you logon to the media server as the BackupExec service account and open Outlook, can you connect to and open other mailboxes?
 
Also -
 
Legacy mailbox backups are VERY slow, in the < 100MB/min range  I'd suggest using GRT enabled Stores Backups instead   See http://seer.entsupport.symantec.com/docs/285753.htm   adn the Admin Guide for details
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