07-20-2015 10:35 AM
Al generar un respaldo completo de un servidor Win server 2003 con SQL 2000, me genera el siguiente error:
V-79-57344-65218 - A failure occurred accessing the SnapShot handle.
Ya quiete la opción de usar snapshot dentro de Advanced Open File, Sin embargo el error continua.
Espero puedan ayudarme.
Gracias.
Gerardo Angeles.
07-20-2015 11:24 AM
Check the TN below and see if this helps you:
https://support.symantec.com/en_US/article.TECH37553.html
Thanks!
07-20-2015 02:40 PM
Hi, thanks for the answer,
I reviewed all this points, but the problem continues, could you help with another option.
Regards.
Gerardo
07-20-2015 02:40 PM
and if the issue still occurs, try restarting the backup sevices and recreating the job
07-20-2015 04:29 PM
I did the last instruccion but it dosnt work.
07-20-2015 10:42 PM
Is SQL 2000 updated with SP4 ?
Do not enable AOFO for the SQL DB backup.
Are there any errors in the BE or the SQL server event viewer relating to VSS or volsnap or VDI errors ?
07-21-2015 10:28 AM
Yes the SQL is installed whit SP4.
I try with out AOFO for the SQL DB but failed.
In the Event Viewer i have not errors relating to VSS or VDI.
I must change options in the Regestry Editor for this error?
07-21-2015 09:08 PM
Pls PM me the application & system logs from the SQL server along with the job log from BE. Thanks.