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Falla al generar un respaldo SDR

grupomacmillan
Level 2

Al generar un respaldo completo de un servidor Win server 2003 con SQL 2000, me genera el siguiente error:

 

V-79-57344-65218 - A failure occurred accessing the SnapShot handle.

 

Ya quiete la opción de usar snapshot dentro de Advanced Open File, Sin embargo el error continua.

Espero puedan ayudarme.

Gracias.

Gerardo Angeles.

7 REPLIES 7

CraigV
Moderator
Moderator
Partner    VIP    Accredited

Check the TN below and see if this helps you:

https://support.symantec.com/en_US/article.TECH37553.html

Thanks!

grupomacmillan
Level 2

Hi, thanks for the answer,

 

I reviewed all this points, but the problem continues, could you help with another option.

 

Regards.

Gerardo

lmosla
Level 6

and if the issue still occurs, try restarting the backup sevices and recreating the job

grupomacmillan
Level 2

I did the last instruccion but it dosnt work.

VJware
Level 6
Employee Accredited Certified

Is SQL 2000 updated with SP4 ?

Do not enable AOFO for the SQL DB backup.

Are there any errors in the BE or the SQL server event viewer relating to VSS or volsnap or VDI errors ?

grupomacmillan
Level 2

Yes the SQL is installed whit SP4.

I try with out AOFO for the SQL DB but failed.

In the Event Viewer i have not errors relating to VSS or VDI.

I must change options in the Regestry Editor for this error?

VJware
Level 6
Employee Accredited Certified

Pls PM me the application & system logs from the SQL server along with the job log from BE. Thanks.