Agent backup exec ceases to work with the following error:
"Faulting application beremote.exe, version 12.5.2213.0, faulting module sqlvdi.dll, version 2000.85.2004.0, fault address 0x0000000000013a5e."
Prompt how to troubleshoot please?
We're running W2k3 x32 with Symantec Backup Exec 12.5 with all updates, on server where agent installed W2k3 x64, MS SQL 2005 64-bit
If beremote.exe reports a 0 as the last number then you do not have all the updates installed on the server that is experiencing the fault.- typically the version of beremote.exe on all remote servers should match that on the media server and the current version is at least 12.5.2213.144 (instead of .0 on the end which is the install CD version.)
Suggest you re-install the remote agents from a fully patched media server and then test to see if issue remains.
agent has reinstalled as has been told, the error has repeated
"Faulting application beremote.exe, version 12.5.2213.144, faulting module sqlvdi.dll, version 2000.85.2004.0, fault address 0x0000000000013a5e."
what it is possible to make?