01-20-2015 06:42 AM
Hi All,
I am getting an error below:
"The driver detected a controller error on \Device\Scsi\cpqcissm2."
The Backup Server is getting restarted again and again
and backup jobs are getting failed after running for a while.
I am using BE 12 version with latest patches.
Kindly assist.
Regards,
Vivek Parmar
01-20-2015 07:01 AM
01-20-2015 07:10 AM
Hi Pkh,
Just want to know why is the server getting restarted due to this error?
Can you help me fix the restart issue?
Regards,
Vivek Parmar
01-20-2015 07:11 AM
01-20-2015 07:19 AM
Hi Pkh,
But as soon as I start a backup job and it starts running I face this issue of server restart.
If no job is running the server is up and online(dosent restart)
Regards,
Vivek Parmar
01-20-2015 08:03 AM
I would suggest disabling or uninstalling any HP Insight manager stuff you have installed.
See if this helps http://support.microsoft.com/kb/314093
What is connected to this HBA?
Are you using tape for the backup? If so, make sure the HBA for the tape drive is supported. http://www.symantec.com/docs/TECH70907
01-21-2015 01:30 AM
But as soon as I start a backup job and it starts running I face this issue of server restart.
If no job is running the server is up and online(dosent restart)
Possibly because the tape drive is not being used unless a backup is started. Do you get the same issue, when you disable the tape unit in BE and run a backup to disk ?