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Google Email Notification not wokring

Andrew86
Level 3

Hello, Until recently our BE email notifications we working fine. But are now failing.

I am trying to send emails to a google apps email account using the SMTP server aspmx.l.google.com on port 25.

Checking the logs after sending a test email I get this output:

648 BESERVER 2516 4/21/2017 9:55:14 PM 0 In Function MN: SendNotification SmtpException System.Net.Mail.SmtpException: Service not available, closing transmission channel. The server response was: 4.7.0 [58.137.164.50 15] Our system has detected that this message is
at System.Net.Mail.DataStopCommand.CheckResponse(SmtpStatusCode statusCode, String serverResponse)
at System.Net.Mail.DataStopCommand.Send(SmtpConnection conn)
at System.Net.Mail.SmtpClient.Send(MailMessage message)
at BackupExec.ManagedNotif.ManagedNotif.SendNotification()
trying to send with SSL true

 

Can anyone help?

3 REPLIES 3

Colin_Weaver
Moderator
Moderator
Employee Accredited Certified

Check that Google mail uses Port 25 (I believe it might not)

Well according to this link https://support.google.com/a/answer/176600?hl=en it says I should be using port 25.

jurgen_barbieur
Level 6
Partner    VIP    Accredited

did you try to send email using telnet from that host? is that working?