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Help needed--Data error (cyclic redundancy check)

Anthony_Valuika
Level 3
I get alot of !4 on my tape drives.
SCSI drivers are up to date.
Library firware and drives are current
SCSI is Library at id2 drives at 3-4-5-6.

I have looked at articles (and more)

http://seer.support.veritas.com/docs/246958.htm

http://seer.support.veritas.com/docs/230206.htm

here is what I get on my 2003 server running 9.1


Adamm Mover Error: Write Failure!
Error = ERROR_CRC
Drive = "DELL 4"
{8F49801F-857E-48AF-804F-2BB45E4A31A9}
Media = "000187L2"
{C0C6CF41-435C-46CF-9236-45580588ECB1}
Read Mode: SingleBlock(0), ScsiPass(0)
Write Mode: SingleBlock(1), ScsiPass(1)
--------------


Storage device "DELL 4" reported an error on a request to write data to media.

Error reported:
Data error (cyclic redundancy check).

--------------

Backup Exec Alert: Tape Alert Warning
(Server: "ServerName") (Job: "ServerJob Inc") Job 'ServerJob Inc' has reported Multiple Tape Alerts on Server 'ServerName'. Please refer to job log BEX01520.xml for more details.

For more information, click the following link:
http://eventlookup.veritas.com/eventlookup/EventLookup.jhtml
--------------

Backup Exec Alert: Job Failed
(Server: "ServerName") (Job: "ServerJob Inc") ServerJob Inc -- The job failed with the following error: Data error (cyclic redundancy check).


For more information, click the following link:
http://eventlookup.veritas.com/eventlookup/EventLookup.jhtml
3 REPLIES 3

Zerene_Sangma
Level 6
You may find the following document useful:
http://support.veritas.com/docs/192216

To isolate device related issue, perform a test backup using NTbackup and then compare the results.

Sheetal_Risbood
Level 6
Hi,

In reference to our previous reply to your post, we would request you to update us on the progress.

However, if we do not receive your intimation within two business days, this post would be assumed answered and archived.


Thanks.

Sheetal_Risbood
Level 6
Archiving the post as per our previous reply