11-19-2015 02:06 AM
I have CAS and managed server.
Managed server is VM (Vmware). When i run job, job running to nbd. ESXi host viewed my MMS and backuping servers, but job NOT running hot add. Why?
Backup running to Datadomain, version SBE 2010 R3 with last updates.
Please help !!!!
Solved! Go to Solution.
11-19-2015 07:58 AM
I assume you version of ESX is on the BE 2010 SCL and not too new for 2010 as it could be as simple as VDDK support for the ESX version you are running is not valid but is capable of partial activity. If this is the cause you will need to invest in a newer version of Backup Exec.
Whatever the cause to enable debugs is via the resgitry so wil probably need a formal case anyway.
11-19-2015 02:20 AM
For hot-add transoort to work the Baclup Exec srever MUST be a virtual server - you have not stated thos in your description but it might be the cause
Notes:
- typically Bacup Exec Server are physical server as there are limiations on tape drive access when virtualized
- the equivalent of Hot-Add against a physiial Backup Exec server is SAN Transport and this needs the LUN for your VMFS datastore to be SAN attached to both your ESXi host and your Backup Exec Server (be careful to not let Windows initialize the disk on the Backup Exec Server.)
11-19-2015 03:04 AM
My MMC server is VIRTUAL.
My MMC Virtual BE located in ESXi host with backuping VM, but job running nbd.
11-19-2015 03:37 AM
I think you will need to log a formal support case.
For info to fully debug VMware issues you would need to use the Settings button in SGMON to turn on Level 3 VMware logging
Also in this instance I think I would test with a job where hotadd is the only choice so that the job actually fails whilst you are debugging as it will be easier to capture the error (you might have done that but it is difficult to tell without the job log to match the SGMON to compare with)
11-19-2015 03:44 AM
Out of interest are you cerating the job in the admin console on the CAS to run on the MMS, or creating directly on the MMS and what happens if you test it by creating and running the job in the other admin console
11-19-2015 06:44 AM
My SGMON 13.0.89.0 not have VMware logging (((.
If run test job where hotadd is the only choise, result is error
0xe0009585 - Unable to open a disk of the virtual machine.
V-79-57344-38277 - Unable to open a disk of the virtual machine. VixDiskLib_Open() reported the error: You do not have access rights to this file
But i create job with credential administrator VCENTER.
If create job on the CAS or MMS the result is not satisfactory
11-19-2015 07:58 AM
I assume you version of ESX is on the BE 2010 SCL and not too new for 2010 as it could be as simple as VDDK support for the ESX version you are running is not valid but is capable of partial activity. If this is the cause you will need to invest in a newer version of Backup Exec.
Whatever the cause to enable debugs is via the resgitry so wil probably need a formal case anyway.