cancel
Showing results for 
Search instead for 
Did you mean: 

Hot fix 128051 does not install

MCFH
Level 1

Trying to install the above hotfix onto revision 1142  live update shows the install as having failed.

I downloaded the EXE version and it and it is telling me a file has already been patched by other means

Any ideas how I can proceed?

 

Thanks

Mark

3 REPLIES 3

Colin_Weaver
Moderator
Moderator
Employee Accredited Certified

Suggest you log a formal support case

 

The only things we have seen (in the past not specific to this patch) that sound a little like your description are where users had been issued with a controlled/private patch whilst working with support on another issue and the controlled patch may have needed to be removed before applying new public patches.

FelixSchaefer
Level 1

I have the same issue with this patch

A file with tmp-extension has already been patched by other?!

Felix

Have a look at the following article:
https://www.veritas.com/support/en_US/article.000086865

For Backup Exec 16 search for: 16.0.1142