12-16-2017 06:33 AM
Trying to install the above hotfix onto revision 1142 live update shows the install as having failed.
I downloaded the EXE version and it and it is telling me a file has already been patched by other means
Any ideas how I can proceed?
Thanks
Mark
12-18-2017 12:02 AM
Suggest you log a formal support case
The only things we have seen (in the past not specific to this patch) that sound a little like your description are where users had been issued with a controlled/private patch whilst working with support on another issue and the controlled patch may have needed to be removed before applying new public patches.
12-18-2017 02:54 AM - edited 12-18-2017 02:55 AM
I have the same issue with this patch
A file with tmp-extension has already been patched by other?!
Felix
12-18-2017 06:59 AM
Have a look at the following article:
https://www.veritas.com/support/en_US/article.000086865
For Backup Exec 16 search for: 16.0.1142