I went to install the BEWS Hotfix 331998 on our 12.5, SP2 media server. The installation seemed to go OK, but the Backup Exec Server service wouldn't start. The following 3 event log errors showed up in the Application Event Log:
Log Name: Application
Source: Backup Exec
Date: 10/16/2009 2:31:25 PM
Event ID: 58368
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: test.com
Description:
Port 3527 must be available for the central administration server to communicate with the managed media server.
Log Name: Application
Source: Backup Exec
Date: 10/16/2009 2:31:25 PM
Event ID: 57802
Task Category: (65535)
Level: Error
Keywords: Classic
User: N/A
Computer: test.com
Description:
The Backup Exec Server Service did not start. An internal error (-22) occurred in object 10.
Log Name: Application
Source: Application Error
Date: 10/16/2009 2:31:25 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: test.com
Description:
Faulting application beserver.exe, version 12.5.2213.119, time stamp 0x496c8ed6, faulting module ntdll.dll, version 6.0.6001.18000, time stamp 0x4791a7a6, exception code 0xc0000005, fault offset 0x00043387, process id 0x%9, application start time 0x%10.
I uninstalled the Hotfix to get the system operational again. Any ideas on how to get this hotfix installed and working?
Alan
