How Do I Stop a Backup-to-Folder from Showing Low Disk Space?

[Razor7]

Hello--

We removed all of the old jobs and have over 100 GBs of free space, but BEWS still shows the device as unavaiable--that there is low disk space.

How do we reset the folder so is goes back into ready mode?

Thanks,

sd

[SPR_TSE]

Select the properties of the B2D folder in question, select the Advanced tab and deselect Disk space reserve (http://support.veritas.com/docs/286794). This typically becomes an issue when doing GRT to B2D, and the disk space reserve is misinterpreted as a protective buffer. It is expected that available disk space will be filled up.

[SamWiseTx]

I performed this but it still did not clear the low space warning. After removing some jobs I had to pause the then remove the pause so BE would reset the space allocated.

[SPR_TSE]

Sorry, after re-reading my answer, I may not have been completely clear. Once you see the warning, you acted correctly to clear it; the settings change in and of itself doesn't clear the warning but rather should prevent it.

[The_Dude]

I've got the same problem now. B2D was full, but I've cleared it out and I've got over 600GB free. I've tried turning diskspace reserve off & on, restarting the server, etc. But NOTHING clears the stupid "low disk space" warning. Currently, I can't run any B2D jobs as a result.

Can someone please tell me how to clear it? Or even better, why Backup Exec doesn't just notice by itself!

(On x64 server running 7170 with upto hotfix 13 installed)

[The_Dude]

I'm not the only one with this problem either:

https://forums.symantec.com/syment/board/message?board.id=115&message.id=2289&query.id=50615#M2289

If I create another B2D folder on the same drive, then it works fine. I don't agree this is a solution is the slightest.

[The_Dude]

Ok, so you have to "pause" and "unpause" the B2D folder so it rechecks. But WHY? Can it is just poll it periodically? Or, even when the services restart?

[Ken_Putnam]

Have you "retired" those files from within BackupExec? 

See http://support.veritas.com/docs/192170 

I(f you have your OPP set properly, the files should just be reused, you shouldn't need to manually remove files)