12-19-2013 10:20 PM
I am trying to configure Firestramer VTL on BE 2010 R3,
First BE was not able to show the tape media, but i solved that issue,
But when trying to fire test backup it gives errror
Event ID 58064: "Backup Exec Alert: Library Insert (Server: "%server%") (Job: "%job name%") Please insert overwritable media into the robotic library using the import command. Overwritable media includes scratch, blank, and recyclable media" is reported in the Event Viewer Application Log
Please share your view also steps to perform.
Solved! Go to Solution.
12-20-2013 01:33 AM
Any Hardware (Tape Drive, Storage, VTL) when it is not included in Backup Exec Hardware Compatibility List (the link I provided above) is not supported. Meaning the hardware are not yet tested and proven working by Symantec Backup Exec Developer itself.
To answer your inquiry "If it is not supported in Backup exec then why the inventory is successful and also it is showing in device list." Backup Exec is also dependent with the OS, and has a chance to access any hardware that is seen and configured properly in OS Device Manager.
But since it is not supported by Backup Exec, If error encountered,Symantec Technical Support will not assist you to troubleshoot and fix the said problem.
12-19-2013 10:44 PM
Hi Sid_Help,
I dont think Firestreamer VTL of Cystalink is supported by Backup Exec.
Please review Backup Exec Hardware Compatibility List
http://www.symantec.com/business/support/index?page=content&id=TECH175582
12-20-2013 12:50 AM
12-20-2013 01:33 AM
Any Hardware (Tape Drive, Storage, VTL) when it is not included in Backup Exec Hardware Compatibility List (the link I provided above) is not supported. Meaning the hardware are not yet tested and proven working by Symantec Backup Exec Developer itself.
To answer your inquiry "If it is not supported in Backup exec then why the inventory is successful and also it is showing in device list." Backup Exec is also dependent with the OS, and has a chance to access any hardware that is seen and configured properly in OS Device Manager.
But since it is not supported by Backup Exec, If error encountered,Symantec Technical Support will not assist you to troubleshoot and fix the said problem.
09-01-2016 07:31 AM
I have netbackup 7.6 + firestreaming 4 running together with no problems.
09-14-2016 12:54 PM
Regardless the Inventory has worked has no impact on Backup Exec's ability to support the device. There is no driver support for the VTL's changer or it's virtual tape drives. There are no plans at this point in time to support this device.