How to let the V-ray tier A (up to 6 cores) usage covered by V-ray tier B (+8 cores) license

[allenchung]

How to let the V-ray tier A (up to 6 cores) usage covered by V-ray tier B (+8 cores) license?

Hi,

We buy 10 V-ray tier B (+8 cores) license and have installed them.

We found Backup Exec 2014 detected we have installed 10 V-ray tier B (+8 cores) license and use 2.

Backup Exec 2014 also detected we have installed 0 V-ray tier A up to 6 cores) license and use 8.

How can we let the V-ray tier A (up to 6 cores) usage covered by V-ray tier B (+8 cores) license?

Thanks.

[pkh]

Are you on SP2 and the latest hotfixes?

[Colin_Weaver · Accepted solution]

The Tier B license will not activate against Tier A hardware even though less cores are involved. You need to go back to Tier-A licences for those systems (and possibly talk to the reseller if you bought the wrong licenses)

[Scuba1900]

Hi,

Can someone  explain the  difference  betweek Tier A and Tier B  ?

Thanks