09-07-2010 04:51 PM
Solved! Go to Solution.
10-13-2010 08:37 AM
Ok Symantec Engineer managed to isolaote the problem. It is related to the proxy server been configured on the CAS server side. When the Symantc try to locate the CAS servers the given certificate being resolved for the proxt server name instead of the CAS server NLB address. After removing the proxy details from the registry we manage to restore the singular e-mail level restore.
Cheers,
Susantha
09-07-2010 10:24 PM
09-07-2010 11:16 PM
09-08-2010 02:32 AM
09-08-2010 04:28 AM
Hi Bubble,
ExchangeGRT jobs should be backed up on the target backup-to-disk folder as per symantec recommendation.
09-08-2010 07:52 AM
09-13-2010 10:12 PM
Please provide the solution which pointed you in right direction if it is resolved
09-20-2010 01:48 AM
Hi Everyone,
Finally I managed to solve the problems and do a successful restore in my test lab environment. The steps I've taken is been published in my blog for others reference as well.
http://technetsrilanka.net/blogs/bubble/archive/2010/09/20/how-to-retrieve-individual-e-mail-from-exchange-backup-using-symantec-backup-exec-2010.aspx
I'd be really happy if you find the given information in the blog articel is useful for anyone :) Please share your comments.
10-01-2010 01:20 AM
Even though in my test lab everythign work fine i'm having a major issue restoring mails at the customer site. Customer having 2 CAS server and 2 MBX servers in DAG setup. I've isntalled agents for all 4 servers but still having issue when it comes to restore.
Issue has been escalated to the Symantec engineer and awating for the results. I'll update you all if I get any green light from them.
10-13-2010 08:37 AM
Ok Symantec Engineer managed to isolaote the problem. It is related to the proxy server been configured on the CAS server side. When the Symantc try to locate the CAS servers the given certificate being resolved for the proxt server name instead of the CAS server NLB address. After removing the proxy details from the registry we manage to restore the singular e-mail level restore.
Cheers,
Susantha