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How to upgrade BE 2010 agent from BE 12.5 (RAWS) on Windows Server 2003 x64 ?

Hi All,

I've got a warning not yet a problem in Backup Exec 2010 Agent deployment here:

"The target computer is running a previous version of the Backup Exec Remote Agent. You must upgrade the Remote Agent. "

How to upgrade the agent safely and successfully while minimizing restart ?

Thanks,

1 Solution

Accepted Solutions
Accepted Solution!

This page is the solution for

This page is the solution for manual install for me : http://seer.entsupport.symantec.com/docs/232443.htm

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5 Replies

Hello, The best way to

Hello,

The best way to upgrade the remote agent in this situation is "Local Install"

1  : Copy 2 folders form the backup exec server to the remote server in a new folder..namely :
      RAWS32 and MSXML for 32-bit remote server and RAWSx64 and MXSML for 64-bit server
2  : Cope the command prompt and navigate to RAWS32 / RAWSx64 folder...
3  : For 32-bit server run setupaa.cmd...example : C:\AGENT\RAWS32\>setupaa.cmd
4  : For 64-bit server run setupaa64.cmd in the RAWSx64 folder
5  : For AOFO run setupaofo.cmd....

Hope this helps....

thanks for the reply

thanks for the reply man.

Hopefully this also does the same thing as the push install as well.

luckily I've got less than 5 servers to upgrade, let me try and get back to you soon.

Cheers.

Yes this is was from double clicking the setup.exe

I've already open up the regedit and browse to that key then give DOMAIN\Administrator FULL ACCESS

previously only Backup Administrators got the permission.

any help would be greatly appreciated.

Hello, Try running setup.exe

Hello,

Are you getting this error on all the 5 servers?

Try running setup.exe from the same folder...
Accepted Solution!

This page is the solution for

This page is the solution for manual install for me : http://seer.entsupport.symantec.com/docs/232443.htm

View solution in original post