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How to upgrade BE 2010 agent from BE 12.5 (RAWS) on Windows Server 2003 x64 ?

Symanticus
Level 6
Hi All,

I've got a warning not yet a problem in Backup Exec 2010 Agent deployment here:

"The target computer is running a previous version of the Backup Exec Remote Agent. You must upgrade the Remote Agent. "

How to upgrade the agent safely and successfully while minimizing restart ?

Thanks,

1 ACCEPTED SOLUTION

Accepted Solutions

Symanticus
Level 6
This page is the solution for manual install for me : http://seer.entsupport.symantec.com/docs/232443.htm

View solution in original post

5 REPLIES 5

Dev_T
Level 6
Hello,

The best way to upgrade the remote agent in this situation is "Local Install"

1  : Copy 2 folders form the backup exec server to the remote server in a new folder..namely :
      RAWS32 and MSXML for 32-bit remote server and RAWSx64 and MXSML for 64-bit server
2  : Cope the command prompt and navigate to RAWS32 / RAWSx64 folder...
3  : For 32-bit server run setupaa.cmd...example : C:\AGENT\RAWS32\>setupaa.cmd
4  : For 64-bit server run setupaa64.cmd in the RAWSx64 folder
5  : For AOFO run setupaofo.cmd....

Hope this helps....

Symanticus
Level 6
thanks for the reply man.

Hopefully this also does the same thing as the push install as well.

luckily I've got less than 5 servers to upgrade, let me try and get back to you soon.

Cheers.

Symanticus
Level 6
I've already open up the regedit and browse to that key then give DOMAIN\Administrator FULL ACCESS

previously only Backup Administrators got the permission.

any help would be greatly appreciated.

Dev_T
Level 6
Hello,

Are you getting this error on all the 5 servers?

Try running setup.exe from the same folder...

Symanticus
Level 6
This page is the solution for manual install for me : http://seer.entsupport.symantec.com/docs/232443.htm