Hyper-V Cluster not in Ressource List

[Andi0r]

Hello,

i'm testing backup exec with the trial version on a server 2003 (media server) and want to backup a hyper V cluster and a scvmm.

I have remote installed the agent on all machines (hyperv1 hyperv2 scvmm) and the only machine i can see in the ressource list is the scvmm.

I cannot se the hyper-v cluster or the hyperv1 or 2.

is there any other thing that i have to configure ?

best regards

Andreas

[AmolB]

Click on Tools->Install Options and license key-> Click on next->select "Agent for Hyper V" and then

proceed further.

[Andi0r]

The Agent for Hyper-V is installed!

And if the agent is not installed i also should see the systems in the ressource list...

[RahulG]

Please refer to the following technotes to configure backups of Hyper-V in Cluster:

http://www.symantec.com/docs/TECH64567 : How to Backup Hyper-V in a clustered environment

http://www.symantec.com/docs/TECH125595 : Some Highly Available Virtual Machines may show no selections for the VHD files when browsing the Hyper-V cluster name on a Windows 2008 R2 Hyper-V Cluster.

http://www.symantec.com/docs/TECH127823 : In Backup Exec 2010, some of the clustered resources including Cluster Shared Volumes (CSV) and Hyper-V icon do not show up in the Backup Selections under the Virtual Node name for a Windows 2008 R2 cluster if the Virtual Node contains 15 plus characters in its name.

[Striker_303]

If media server is running win 2003..you need to install .vhd mounter for Hyper V backups to work

Refer: http://www.symantec.com/docs/TECH64781

[Andi0r]

thanks for your answer.

sorry for my bad english.

the technet articles didnt match to my problem.  name is not too long, and i cannot see a vm when i do not see the cluster oder the hyper-v

The agents are installed, but i didnt see the whole machine in den ressource list. (screenshot)

the vhd mounter is installed.

[Andi0r]

is installed!

[samueljn]

Is it the Hyper-v host itself is not detected or only the Cluster is not detected?

If the host itself is not detected, check if it is detected under the Domains or try to add it under the user defined selections. May be an issue with trust relationship between the agents if it is 2010 R3.

If only the clustered resources are not detected, you need to Add the Backup Exec Service Account (BESA) to the Hyper-V Cluster and Cluster Nodes and give full control. Follow this article: http://www.symantec.com/docs/TECH145913

[Andi0r]

Hello,

thanks for your answer,  the hypver-v hosts are not detected and the cluster is also not detected.

hm, i can't add the domain to the userdefined selection.

the media server is a work group machine, the hyper-v hosts are domain machines, but i have added a user account with domain/enterprise admin rights and logon as a batch job and network service rights. do i need special rights to connect to the domain?

the scvmm is also in the domain and it works fine.

how can i test the trust relationship? when i roll out the client the relationship is automaticly configured.

when i install the agend manualy i configured the relationship mannualy and there is no error.

[Andi0r · Accepted solution]

The Problem is solved.

i have added the hyper-v hosts and the cluster at the  user-defined selections and do not tried to add the whole domain.

Now i can choose the cluster and the vm's.

[Andi0r]

thanks for all :)