Hi, I have encountered an I/O error when trying to backup the system. The job was cancelled and the tape drive gone offline because of this. I have checked the cable is connected to the PC correctly. Very limited information I can get from the program. Could you help me solve the problem?
IBM ULTRIUM-HH7 M571 is the device name. In the windows event log. It said "Adamm Mover Error: Unload Rewind Failure!". Another problem I have encounter is the driver. The driver I downloaded from dell said its not compatible with the system. It ends up using the latest driver as suggested by windows.
I would suggest to power cycle the tape drive and then restart the BE services.
Run a small test job and see if that now runs.
If not, try another tape; if that fails as well then you need to check the device itself of possible issues (assuming this all worked fine beforehand).