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I can't get liveupdate to install

NZ16
Level 3

I can't get it to install...tried the liveupdate route and the standalone package.  Always has to rollback.  

 

09-29-2015,10:28:44 : Failure 1 running migration library 2
09-29-2015,10:28:44 : Destructor BEMigrate Freeing library: C:\Program Files\Symantec\Backup Exec\pvlupgrade.dll
09-29-2015,10:28:44 : Destructor BEMigrate Freeing library: C:\Program Files\Symantec\Backup Exec\jobmigration.dll
09-29-2015,10:28:44 : Destructor BEMigrate Freeing library: C:\Program Files\Symantec\Backup Exec\catupgrade.dll
09-29-2015,10:28:44 : Destructor BEMigrate Freeing library: C:\Program Files\Symantec\Backup Exec\pvlupgrade.dll
09-29-2015,10:28:44 : Destructor BEMigrate Freeing library: C:\Program Files\Symantec\Backup Exec\postmigrationprocessing.dll
+ 09-29-2015,10:28:44 : BE Migration Tool execution failed
09-29-2015,10:28:44 : Exiting Patch Migration
09-29-2015,10:28:44 : ERROR: User cancelled after unsuccessful patch migration
+ 09-29-2015,10:28:44 : V-225-1000: Patch has failed to fix BEDB data(schema). Rolling back patch process. ***To search for information about this error, click
4 REPLIES 4

CraigV
Moderator
Moderator
Partner    VIP    Accredited

...moved to a new location. Check the Workaround section in the TN below and see if this helps you:

https://support.symantec.com/en_US/article.TECH212637.html

THanks!

NZ16
Level 3

Hi Craig

Thanks for the suggestion.  Unfortunately, this is on a new install of Backup Exec.

Steve

CraigV
Moderator
Moderator
Partner    VIP    Accredited

If you're running an antivirus on the server, stop and disable it and try again.

VJware
Level 6
Employee Accredited Certified

Would you pls post the entire install log as an attachment ? Thanks.

Secondly, are you receiving this error during FP1 install on BE 15 ?