07-11-2014 11:17 AM
Hello everyone,
I am currently using Backup Exec 2012. I have four jobs scheduled to run two of which are fulls and two are incremental backups. The backups are successful but I get the error message of :
The job completed successfully. However, the following conditions were encountered:
The job completed successfully. However, the following condition was encountered: one or more directories do not support Granular Recovery Technology (GRT). Granular restores cannot be performed for these directories. See the job log for details.
I have located the file that it stuck on and because of folder permissions it cannot be backed up (this is not the problem).
So the problem is when I go to do a recovery of the backups that have been created I am unable to do a file level recovery it just shows the backups and that have been created and that is all.
Thank you in advance for all of your help on my issue.
07-11-2014 11:25 AM
...is the RAWS agent installed on your servers?
Thanks!
07-11-2014 11:33 AM
Are GPT partitions or something like DFSR enabled inside the VM you are backing up?
07-14-2014 02:06 AM
For file level recovery, do ensure that you are initiating the restore from the VM in the Backup & Restore tan and not from the virtual host.
07-14-2014 08:31 AM
I have verified that the RAWS agents are on both servers and that they are same version as BE 2012.
07-14-2014 08:34 AM
When I go to start a Restore I click on the Restore tab from the menu in BE. I then go into VMware data followed by dropping down the restores and I click to open those and it says loading and then it does nothing. Is there something I am missing or am I doing it wrong?
07-14-2014 09:35 AM
Yes DFSR is running on both servers I am backing up
07-14-2014 12:33 PM
You should to select VM restore on the Be Tab windows.
07-15-2014 08:25 AM
I only have one restore option on the BE Console and that is Restore. Once I click there I click on VMware data and hit next. I then can choose from the two servers I have backed up and once I click on the back up it will say loading and then it does nothing.
07-15-2014 08:56 AM