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I was unable to unlock autolaoder when the backup job was running

Hi,

We are using Backup Exec 11d for windows.
We have got a  HP Auto Loader.
Today morning, a backup job was running and was queued because it wanted an extra tape.
I tried to unlock auto loader but, it said 'locked by host system'.
Then I found that there is another way to unlock auto loader - click on the devices & unlock.
When I did this, a job was scheduled to execute this.
But the back up job was still in queue. Hence the unlock job was waiting .
At this time, I thought if I put the backup job on hold , then the unlock job will be completed.
But when I set the backup job to be on hold, the status was 'Server Paused' for both the jobs.
Plese could you please let me know what I should do when the backup job is asking for extra tape & how to unlock the auto loader when the backup job is running?

Thanks & Regards,
Shailaja
2 Replies

Hi, The only way I know if to

Hi,

The only way I know if to cancel the job, and then unlock your library. Put in the tape, and start the job manually again.

Any news on this?

Any news on this?