We are using Backup Exec 11d for windows.
We have got a HP Auto Loader.
Today morning, a backup job was running and was queued because it wanted an extra tape.
I tried to unlock auto loader but, it said 'locked by host system'.
Then I found that there is another way to unlock auto loader - click on the devices & unlock.
When I did this, a job was scheduled to execute this.
But the back up job was still in queue. Hence the unlock job was waiting .
At this time, I thought if I put the backup job on hold , then the unlock job will be completed.
But when I set the backup job to be on hold, the status was 'Server Paused' for both the jobs.
Plese could you please let me know what I should do when the backup job is asking for extra tape & how to unlock the auto loader when the backup job is running?