01-15-2014 01:44 AM
01-15-2014 02:26 AM
Does the IDR wizard run if all BE services are running under the "local system account" ? If yes, then pls ensure the Backup Exec account has necessary permissions/rights per http://www.symantec.com/business/support/index?page=content&id=TECH23689
Lastly, if the BESA already has the appropriate rights, close and relaunch the BE console using "Run as Administrator" and then retry to run the IDR prep wizard.
01-15-2014 05:11 AM
ok i will have a look.. thanks.
01-15-2014 06:33 PM
Does the IDR wizard run if all BE services are running under the "local system account" ?
What is the purpose of this test?
01-15-2014 07:49 PM
If it runs under LSA, then the BESA is definitely lacking some privilege/right.
01-15-2014 08:00 PM
While there is nothing wrong with running this test, isn't is redundant since the user has to check the BESA permission, regardless of whether this test is done or not?
01-15-2014 08:33 PM
While, it may be a reduntant check, many users find it simpler to run the BE services under LSA and check as this gives them a definite reason for editing the group policy for correcting the BESA's permissions/rights.
03-06-2014 11:36 AM
So you are saying that if it has the following it should work:
Act as part of the operating system
Backup files and directories
Create a token object
Logon as a batch job (All Windows 2008 version only)
Logon as a service
Manage auditing and security log
Restore files and directories
Take ownership of files and other objects
Also make sure the account is not added under:
Deny logon as a service
Deny logon as a batch
This is important because the DENY takes precedence over allow.
The account should have its Primary role as Domain Admin in Active Directory.
What else could it be if the permissions are set as the above?
Thanks.