INACCESSIBLE_BOOT_DEVICE 7B(0XF201B848)

[571002082]

IBM 225
ServeRaid 5i
Exabyte 1x10 VXA2 (Using its own 29160)
Windows 2000 Server

Server is blue screening after uninstalling BE9.1(SP2) and reinstalling 9.1. Selecting "last known good configuration" has no effect. Is there any way to remove the loading of device drivers from the recovery console.
Any other suggestions???

TIA
Dave

[Vidyaj__Patneka]

Hi,

1) We suggest you to restart Windows in the Safe Mode and uninstall Veritas drivers using 'tapeinst'.
http://seer.support.veritas.com/docs/199881.htm

2) We would then suggest you to install the latest device drivers for BE v9.1.

Please refer to the following Technote to download the latest device drivers:

http://seer.support.veritas.com/docs/273853.htm


3) After the installation of the latest device drivers, if the Blue Screen appears again, uninstall the Veritas device drivers through Safe Mode and install OEM drivers.

Please refer to the following Technote on how to use OEM drivers with Backup Exec:

http://seer.support.veritas.com/docs/253974.htm



Hope this resolves your issue.

[Abhinav_Bindroo]

Assuming the solution provided is correct. Also, there is no response from the customer within 2 days from the last reply by Veritas