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Import and Export jobs

vigneshwaran
Level 6

Hi Team,

Why import and export jobs take 20 mins?

 

- vicky

1 ACCEPTED SOLUTION

Accepted Solutions

pkh
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If you are at the console, respond to the alert that is generated by either the import and export jobs.  Once you have responded to the alert, the import/export job will end.

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20 REPLIES 20

Jackie007
Level 4

Check this fourms

https://www-secure.symantec.com/connect/forums/slow-import-export-hp-msl-2024

 that you need to have an export media template in your policy to automatically export the tape to the mailslot.  However, note that this export job will generate an alert which takes 20 mins to clear, meaning that your library would be tied up for 20 mins.  See https://www-secure.symantec.com/connect/idea/export-job-takes-20-minutes-complete.  Also, the tape would be exported even if the backup job is unsuccessful.

pkh
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If you are at the console, respond to the alert that is generated by either the import and export jobs.  Once you have responded to the alert, the import/export job will end.

vigneshwaran
Level 6

Hi,

   How do i respond the alert, can u share any screen shot for this...

CraigV
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Under the Job Monitor tab, check the running job. Right-click it and choose: Respond to Alert.

Thanks!

vigneshwaran
Level 6

Hi CraigV,

   Respond to Alert is disabled.

vigneshwaran
Level 6

How do i enable this option?

 

CraigV
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vigneshwaran
Level 6

Hi already the same setting available in the server.

vigneshwaran
Level 6

Hi,

    find the below attached screen shot for your reference...

CraigV
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...and have you configured an Export/Import slot on your autoloader/library?

vigneshwaran
Level 6

How to i configure Export/Import slot in autoloader/library...

CraigV
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vigneshwaran
Level 6

Yeah that meathod i know. i want to enable the Respond to alert. Now it's not showing Disabled...

CraigV
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...not sure what you want now...

1. Do you want to enable alerts?

or...

2. Do you want to enable a mailslot?

vigneshwaran
Level 6

i want enable to alerts (Respond to alert)...

pkh
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There is no way to enable an auto-response for the media intervention alert.  See this document

http://www.symantec.com/docs/TECH72951

If you want, you can give a thumbs up to my Idea so that Symantec knows that you also want the feature.

https://www-secure.symantec.com/connect/idea/export-job-takes-20-minutes-complete

vigneshwaran
Level 6

I saw the above idea, It's export and import totally 40mins waste of our backup windows. It's very difficult for us. So we need to reduce the time to 1 or 2 mins.

- vicky

vigneshwaran
Level 6

Hi,

     finally i got it.Find the below details,

Once you start the Import or Export job, that is generate a alert so go to the alerts tap and right click choose respond to alert, then the job will end.

 

-vicky

pkh
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