In 2010 R3, windows systems are not listed unders the "windows computers"
When the + mark expanded, nothing comes up
Installed agents on all remote machine and rebooted all servers.
Verified the credentials.
Tried adding the windows computer, it's adding with out error but does not show up
Is there any hotfix available to this issue?
Solved! Go to Solution.
Make sure your remote machines are publishing to the media server.
http://www.symantec.com/docs/TECH65151 - How to enable/disable advertising (publishing) on Remote Agent for Windows Servers in Backup Exec for Windows Servers
The Favorite Resources node lists the remote computers that are set up to publish information to the media server. Several nodes may appear under the Favorite Resources node, depending on the type of remote computers that you use.
From the Windows Systems node, you can add or delete remote Windows computers. When you add or delete a remote computer, it may take a few minutes for the computer name to appear or to be removed from the Windows Systems node.
Backup Exec automatically deletes a remote computer from the Windows Systems node in the following situations:
If the media server receives published information from the remote computer again, Backup Exec adds the computer name to the Windows Systems node again.
If the media server does not receive published information within a 24-hour period, a user attention icon appears next to the remote computer's name. This icon is displayed for 13 days.
Some of the reasons why the media server may not receive published information include the following:
Go to one of your Remote Windows servers and open the Remote Agent Utility. Under the publishing tab is the Media servers name listed? If not you can manually enter it and then go back to the Media server and try to expand it in your selection list.