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Information Store Not Showing Up

NetCertPro
Level 3

Ever since we installed Symantec Backup Exec 12.5 we haven't been able to see the Exchange Information Store on our Exchange 2010 Server.  Symantec 12.5 is installed on the same server as Microsoft Exchange.  Currently the server has all Windows Updates and is a 2008 R2 Standard 64-bit OS with Symantec 12.5 SP4 w/ Hotfixes: 355944, 357378, 355337, 141389, 142707, & 358478.  I was wondering if anyone could help me out?  If you have any questions please ask.

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pkh
Moderator
Moderator
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3 REPLIES 3

AmolB
Moderator
Moderator
Employee Accredited Certified

Hello

 BE2010 and BE2010 R2 on Win 2008 64bit or Win 2008R2 supports Exchange 2010.

 Refer to http://www.symantec.com/docs/HOWTO24128

pkh
Moderator
Moderator
   VIP    Certified

BE 12.5 does not support Exchange 2010. See the SCL below

ftp://exftpp.symantec.com/pub/support/products/Backup_Exec_for_WindowsNT/307063.pdf

NetCertPro
Level 3

Thanks...