08-25-2010 07:53 AM
Solved! Go to Solution.
03-30-2011 12:25 AM
allmind thank you very much for your answer. I solved my problem.
My problem was exchange management shell problem. When I install Exchange 2010 SP1 on my exchange server, Exchane management shell doesn't work. I find this problem and I solved EMS problem.
Now Backup Process works fine.
Best Regards
09-07-2010 01:58 AM
09-07-2010 02:23 AM
09-07-2010 02:26 AM
09-07-2010 03:10 AM
09-07-2010 04:20 AM
09-07-2010 10:31 AM
09-10-2010 12:18 AM
09-14-2010 06:23 AM
No, nothing helped.
I call the Symantec Support and i get this
09-15-2010 06:43 AM
I do the same. But nothing changed. My exchange server don't backup since last weekend!!!
09-16-2010 02:13 AM
Hi i have the same problem.
Nothing helps
I dont have more ideas Exchange, Backup Exec, Windows are up to date.
Has anyone solved this problem?
09-17-2010 03:58 AM
OK,
my Backup from Exchange is OK now.
But i don´t know why !
1) I have edit the Registry like i post 2 Comments before.
2) I configured the Windows Firewall on Exchange and on the Media Server.I turned off the Firewall in every Profile (Domain, Public, ..) Then i disabled the Firewall Service.
3) Uninstall RAWS from Exchange
4) Reinstall RAWS to Exchange from the Media Server
5) no Reboot on Exchange Server
notice that the Information Store shows 0kb for both the Mailbox Database and the Public Folder
but it works perfectly.
I hope i can help you with this.
Have a nice weekend
09-17-2010 05:34 AM
Just contact symantec support I feel hotfix need to applied
have look this KB
http://seer.entsupport.symantec.com/docs/348284.htm
&
09-20-2010 02:47 AM
I had the same problems since friday last week. I solved them adding manually the backupexec account to exchange domain admnistrators group. After doing this backup started to work like before.
03-16-2011 05:40 AM
I have the same problem but I didn't solve it. I tried everything in this page, but backup doesn't start. Information store still shows 0 KB. I insttaled Backup exec 2010 R2 Sp1 and My exchange server is 2010 Sp1.
How can i solve this problem??
Best Regards
03-25-2011 07:13 AM
Done ALL steps - it works!
My Scenario:
Windows 2008 R2 SP1 + Hotfixes + Exchange 2010 SP1 - no DAG
Windows 2008 R2 SP1 + Hotfixes+ Backup Exec 2010 R2 SP1 + Hotfixes
everything fully patched
Symantec KB article for new backup-administrator-account & mailbox:
http://www.symantec.com/docs/TECH140090
Symantec KB article for access rights:
http://www.symantec.com/docs/TECH126587
Symantec KB change Loginaccount for Exchange Backup Job:
http://www.symantec.com/docs/TECH137852
& add registry-key on both machines as listed above:
HKLM\Software\Symantec\Backup Exec For Windows\Backup Exec\Engine\Exchange
Backup is running, restore for each mailbox-item possible!
enjoy your weekend
alex
03-30-2011 12:25 AM
allmind thank you very much for your answer. I solved my problem.
My problem was exchange management shell problem. When I install Exchange 2010 SP1 on my exchange server, Exchane management shell doesn't work. I find this problem and I solved EMS problem.
Now Backup Process works fine.
Best Regards
04-15-2011 02:51 AM
Hi,
I had the same problem, I even installed BackupExec on the same physical server Exchange was installed on. As I installed BackupExec BEFORE I installed Exchange 2010, i think BackupExec was not aware of teh presence of Exchange at installation time. I the deinstalled BackupExec and all the remoteagents on all servers. Then I just reinstalled BackupExec 2010 and saw that there was a remoteagent installed on the same server. Now I can backup the Exchange store without any problems.
I know that it's not a perfect solution to install BackupExec with Exchange on the same server, but as this is the only 64bit server in the environment and the customer did not want to buy another new server, this was the only solution.
Hope this helps
Regards
04-15-2011 02:55 AM
Hi,
The only way any backup software is aware of an application (ie. SQL/Exchange/Lotus Notes etc) is when an agent is installed. This licenses the software to "see" the application allowing it to back it up.
Hope this helps...
05-13-2011 01:52 PM
Backup success after i'm added backup account to a group Exchange Organization Administrators