I reinstalled dotnet. WMIdiag is OK.
Error in application event log:
Event Type: Error
Event Source: .NET Runtime 2.0 Error Reporting
Event Category: None
Event ID: 5000
Date: 8/31/2010
Time: 2:20:27 PM
User: N/A
Computer: SMGM01
Description:
EventType clr20r3, P1 _setup.exe, P2 13.0.203.0, P3 4c18f1c7, P4 beseqdlgs, P5 13.0.4164.0, P6 4c364a2a, P7 81, P8 22, P9 system.nullreferenceexception, P10 NIL.
Symantec Backup Exec (TM) 13 Installation Log
08-30-2010,09:35:56 : Windows Operating System Version: 5.2
08-30-2010,09:35:58 : Executing managed _Setup:
08-30-2010,09:35:58 : K:\inst\BE\WINNT\INSTALL\BE32\Install\_Setup.exe
08-30-2010,09:35:58 : Loading XML from:
08-30-2010,09:35:58 : K:\inst\BE\WINNT\INSTALL\BE32\Install\IFProducts.xml
08-30-2010,09:35:58 : RawsDlgSequence::CheckInstMode
08-30-2010,09:35:58 : BEOperations::BE_GetInstalledProdCodeVersion()
08-30-2010,09:35:58 : Found 13.0.2896 BEWS Product.
08-30-2010,09:35:58 : RawsDlgSequence::CheckUpgrade
08-30-2010,09:35:59 : d:\Program Files\Symantec\Backup Exec\
08-30-2010,09:35:59 : DJM was not found to be enabled. Not upgrading a CASO-MMS.
08-30-2010,09:35:59 : SSO key found for upgrade, value: 0
08-30-2010,09:35:59 : Dell Storage Provisioning was not found to be enabled.
08-30-2010,09:35:59 : DLO was not found to be enabled.
08-30-2010,09:35:59 : Backup Exec version 13.0.2896 is registered with the system.
08-30-2010,09:35:59 : Writing Install Registry Value (Software\Symantec\Backup Exec For Windows\Backup Exec\13.0\Install\Upgrade Version: 13.0.2896.0)
08-30-2010,09:35:59 : Read Install Registry Value (Software\Symantec\Backup Exec For Windows\Backup Exec\13.0\Install\Path: d:\Program Files\Symantec\Backup Exec\)
08-30-2010,09:35:59 : Writing Install Registry Value (Software\Symantec\Backup Exec For Windows\Backup Exec\13.0\Install\PreviousDir: d:\Program Files\Symantec\Backup Exec\)
08-30-2010,09:35:59 : Wrote Install Registry Value (Software\Symantec\Backup Exec For Windows\Backup Exec\13.0\Install\DLO Upgrade Version: 0)
08-30-2010,09:35:59 : Launching UI Install
08-30-2010,09:35:59 : BeSeqDlgs::DlgBERemoteConfig
08-30-2010,09:35:59 : CopySupportFiles
08-30-2010,09:35:59 : Saved support files to C:\Documents and Settings\All Users\Application Data\Symantec\Backup Exec\Logs\InstallSummary
08-30-2010,09:35:59 : GetClusterUpgradeState returning 0
08-30-2010,09:35:59 : GetClusterUpgradeState returning 0
08-30-2010,09:35:59 : AgentSeqDlgs::Misc_BE_CommonOps
08-30-2010,09:35:59 : Executing BE_SetSQLxLangVersion. Setting language version of SQL Express BKUPEXEC instance.
08-30-2010,09:35:59 : English (1033) version of SQL BKUPEXEC instance found on this system. NLS upgrade not required.
08-30-2010,09:35:59 : BKUPEXEC SQLx setup file is SQLEXPR32.EXE.
08-30-2010,09:35:59 : GetClusterUpgradeState returning 0
08-30-2010,09:35:59 : GetClusterUpgradeState returning 0
08-30-2010,09:35:59 : GetClusterUpgradeState returning 0
08-30-2010,09:35:59 : GetClusterUpgradeState returning 0
08-30-2010,09:36:02 : GetClusterUpgradeState returning 0
08-30-2010,09:36:02 : GetClusterUpgradeState returning 0
08-30-2010,09:36:03 : GetClusterUpgradeState returning 0
08-30-2010,09:36:03 : GetClusterUpgradeState returning 0
08-30-2010,09:36:03 : GetClusterUpgradeState returning 0
08-30-2010,09:36:03 : GetClusterUpgradeState returning 0
08-30-2010,09:36:04 : m_bUseNativeClient = 1
08-30-2010,09:36:04 : Executing SQL_GetServicePack.
08-30-2010,09:36:04 : DRIVER={SQL Native Client};SERVER=SMGM01\WEBESDB;Trusted_Connection=Yes
08-30-2010,09:36:04 : Connected to SQL Server.
08-30-2010,09:36:04 : SMGM01\WEBESDB is a SQL Server Product Level: 'SP3'
08-30-2010,09:36:04 : Executing SQL_GetSQLServerEdition.
08-30-2010,09:36:04 : DRIVER={SQL Native Client};SERVER=SMGM01\WEBESDB;Trusted_Connection=Yes
08-30-2010,09:36:04 : Connected to SQL Server.
08-30-2010,09:36:04 : Executing SQL_GetServicePack.
08-30-2010,09:36:04 : DRIVER={SQL Native Client};SERVER=SMGM01\WEBESDB;Trusted_Connection=Yes
08-30-2010,09:36:04 : Connected to SQL Server.
08-30-2010,09:36:04 : SMGM01\WEBESDB is a SQL Server Product Level: 'SP3'
08-30-2010,09:36:04 : Executing SQL_GetServicePack.
08-30-2010,09:36:04 : DRIVER={SQL Native Client};SERVER=SMGM01\BKUPEXEC;Trusted_Connection=Yes
08-30-2010,09:36:04 : Connected to SQL Server.
08-30-2010,09:36:04 : SMGM01\BKUPEXEC is a SQL Server Product Level: 'SP3'
08-30-2010,09:36:04 : Executing SQL_GetSQLServerEdition.
08-30-2010,09:36:04 : DRIVER={SQL Native Client};SERVER=SMGM01\BKUPEXEC;Trusted_Connection=Yes
08-30-2010,09:36:04 : Connected to SQL Server.
08-30-2010,09:36:04 : Executing SQL_GetServicePack.
08-30-2010,09:36:04 : DRIVER={SQL Native Client};SERVER=SMGM01\BKUPEXEC;Trusted_Connection=Yes
08-30-2010,09:36:04 : Connected to SQL Server.
08-30-2010,09:36:04 : SMGM01\BKUPEXEC is a SQL Server Product Level: 'SP3'
08-30-2010,09:36:06 : m_bUseNativeClient = 1
08-30-2010,09:36:06 : AgentSeqDlgs::Misc_BE_CommonOps
08-30-2010,09:36:06 : OS Version=5.2; OS Service Pack=Service Pack 2
08-30-2010,09:36:06 : GetClusterUpgradeState returning 0
08-30-2010,09:36:06 : GetClusterUpgradeState returning 0
08-30-2010,09:36:07 : GetClusterUpgradeState returning 0
08-30-2010,09:36:07 : GetClusterUpgradeState returning 0
08-30-2010,09:36:13 : GetClusterUpgradeState returning 0
08-30-2010,09:36:13 : GetClusterUpgradeState returning 0
08-30-2010,09:36:34 : Currently executing as AC\wazik
08-30-2010,09:36:34 : Install is not executing as the service account.
08-30-2010,09:36:36 : Successfully Logged on as service account.
08-30-2010,09:36:36 : Successfully impersonated service account.
08-30-2010,09:36:36 : EUserName value successfully written to the registry.
08-30-2010,09:36:36 : EPassword value successfully written to the registry.
08-30-2010,09:36:36 : EDomain value successfully written to the registry.
08-30-2010,09:36:36 : GetClusterUpgradeState returning 0
08-30-2010,09:36:36 : GetClusterUpgradeState returning 0
08-30-2010,09:36:39 : GetClusterUpgradeState returning 0
08-30-2010,09:36:39 : GetClusterUpgradeState returning 0
08-30-2010,09:36:39 : GetClusterUpgradeState returning 0
08-30-2010,09:36:40 : m_bUseNativeClient = 1
08-30-2010,09:36:40 : To back up Microsoft Exchange Server 2007, you must install the Exchange Management Tools for Microsoft Exchange Server 2007 on this computer. The Management Tools can be installed during a custom install of Microsoft Exchange Server 2007. To support individual mailbox message and folder restores from Information Store backups, you must also download and install the Microsoft Exchange Server MAPI Client and Collaboration Data Objects package version 06.05.7888 or later on the Exchange 2007 server. This package can be found on the Microsoft Web site.
08-30-2010,09:36:40 : GetClusterUpgradeState returning 0
08-30-2010,09:36:40 : GetClusterUpgradeState returning 0
08-30-2010,09:36:41 : Terminal Services enabled.
08-30-2010,09:36:41 : Terminal Services server has been set to Install mode.
08-30-2010,09:36:41 : Checking for .Net Framework 3.5 SP1.
08-30-2010,09:36:41 : GetClusterUpgradeState returning 0
08-30-2010,09:36:41 : GetClusterUpgradeState returning 0
08-30-2010,09:36:42 : Executing InstallLiveUpdate.
08-30-2010,09:36:54 : The return value for Symantec LiveUpdate returned error code: 0
08-30-2010,09:36:54 : Installing Microsoft Report Viewer Redistributable 2005
08-30-2010,09:36:54 : The return value for Microsoft Report Viewer Redistributable 2005 returned error code: 0
08-30-2010,09:36:54 : m_bUseNativeClient = 1
08-30-2010,09:36:54 : DRIVER={SQL Native Client};SERVER=SMGM01\BKUPEXEC;Trusted_Connection=Yes;DATABASE=master
08-30-2010,09:36:54 : SQL Server version 9
08-30-2010,09:36:54 : SQL version returned: 9
08-30-2010,09:36:54 : Executing SQL_GetServicePack.
08-30-2010,09:36:54 : DRIVER={SQL Native Client};SERVER=SMGM01\BKUPEXEC;Trusted_Connection=Yes
08-30-2010,09:36:55 : Connected to SQL Server.
08-30-2010,09:36:55 : SMGM01\BKUPEXEC is a SQL Server Product Level: 'SP3'
08-30-2010,09:36:55 : Executing SQL_GetSQLServerEdition.
08-30-2010,09:36:55 : DRIVER={SQL Native Client};SERVER=SMGM01\BKUPEXEC;Trusted_Connection=Yes
08-30-2010,09:36:55 : Connected to SQL Server.
08-30-2010,09:36:55 : SMGM01\BKUPEXEC is a SQL Server Express Edition
08-30-2010,09:36:55 : The return value for Microsoft SQL Express returned error code: 0
08-30-2010,09:36:55 : GetClusterUpgradeState returning 0
08-30-2010,09:36:55 : Starting Install
08-30-2010,09:36:55 : AgentSeqDlgs::Misc_BE_CommonOps
08-30-2010,09:36:55 : CopySupportFiles
08-30-2010,09:36:55 : AgentSeqDlgs::Misc_BE_CommonOps
08-30-2010,09:36:55 : Saved support files to C:\Documents and Settings\All Users\Application Data\Symantec\Backup Exec\Logs\InstallSummary
08-30-2010,09:37:01 : The install failed with an unexpected error:Object reference not set to an instance of an object.
08-30-2010,09:37:01 : at e.a(String& A_0) at e.a() at Symantec.IFrameSDK.Iframe2.ProductInstaller.StartInstall(BaseDialog dlg) at e.a(BaseDialog A_0) at Symantec.IFrameSDK.Iframe2.MultiProductInstaller.Install_Product_Thread() at System.Threading.ThreadHelper.ThreadStart_Context(Object state) at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state) at System.Threading.ThreadHelper.ThreadStart()
08-30-2010,09:37:01 : If this install is being run from a network share, copying the media locally and retrying the install may resolve this issue.
08-30-2010,09:37:17 : ERROR: Installation failed with error -1073741819. GetLastError = :0
